Blended Support Specialist

19 hours ago

Quezon City, National Capital Region, Philippines Talentbuzz Full time ₱20,400 - ₱23,400 per year

Join Our Team as a Blended Support Specialist (Voice, Email & SMS)

Work Onsite | UPTC | Competitive Package ₱20,400–₱23,400 + Perks

Do you love helping people and bringing positive energy to every conversation? We're looking for customer champions who can provide top-notch support across voice, email, and SMS channels — and grow their career with a company that values personality, skill, and passion.

What You'll Do

You'll assist customers with travel reservations, order tracking, refunds, and replacements, making every interaction smooth and satisfying.

What We're Looking For

  • At least 2 years of experience in a Travel or Reservation account
  • Salesforce experience (required)
  • E-commerce background (minimum 2 years) — familiar with order management, refunds, and replacements
  • Above-average English communication skills
  • Bubbly, confident personality — someone who makes customers feel at ease
  • Willing to work onsite in UPTC

It's a Plus If You've Worked With

  • Instacart, Toys "R" Us, Shopify, or other major e-commerce brands

What You'll Enjoy

  • ₱20,400–₱23,400 package
  • Performance incentives and opportunities for career growth
  • Work with a dynamic team and gain exposure to global e-commerce brands
  • Supportive, fun, and people-first environment

Ready to bring your energy and experience to a team that values you?

Apply now and start your next adventure with us.

Job Types: Full-time, Permanent

Pay: Php20, Php23,400.00 per month

Benefits:

  • Health insurance
  • Paid training

Application Question(s):

  • Do you have Salesforce experience?

Experience:

  • Travel Reservations: 2 years (Required)

Work Location: In person

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