Customer Service Representative

1 day ago

Angeles City, Central Luzon, Philippines Shore360, Inc Full time ₱360,000 - ₱420,000 per year

Roles and Responsibilities

  • Facilitate the smooth running of the practice
  • Provide secretarial support to the doctors including appointment bookings, billing, typing and liaising with external medical providers and law firms
  • Accounts payable and receivable
  • Processing Medicare claims and liaising with health funds and Medicare
  • Competence in use of Microsoft
  • Using patient management system and other electronic interfaces
  • Managing telephones, voice mail system and email enquiries

Minimum Qualifications

  • Excellent people skills to relate well to patients and doctors
  • A minimum of three years' experience as a Medical Secretary working for a medical specialist is essential
  • Strong communication skills and a calm demeanour are essential
  • Excellent organisational and time management skills
  • Clear understanding of patient privacy and professional boundaries. Not discussing personal information with patients
  • A professional, articulate manner and attire

ShoreXtra Perks

  • Free barista-style coffee
  • Free parking and jeepney services
  • Highly engaged team
  • Unlimited potential for growth
  • Challenging role
  • Fun and family-oriented working environment

Job Type: Full-time

Pay: Php30, Php35,000.00 per month

Benefits:

  • Free parking
  • Health insurance
  • On-site parking

Work Location: In person

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