customer service representative

11 hours ago

Angeles City, Central Luzon, Philippines CORPORATE VISIONS INC Full time ₱240,000 - ₱360,000 per year

About the role

Join the dynamic team at CORPORATE VISIONS INC' as a Customer Service Representative - Financial and Health Account. Based in Angeles City Pampanga, this full-time role is responsible for providing exceptional customer service to clients in the financial and health sectors. You will be the face of the company, ensuring a positive experience for every interaction.

What you'll be doing

  1. Answering inbound calls and responding to customer inquiries in a timely and professional manner
  2. Resolving customer issues and concerns, while adhering to company policies and procedures
  3. Maintaining accurate and up-to-date customer records and account information
  4. Providing product and service information to customers, and assisting with account-related tasks
  5. Collaborating with cross-functional teams to ensure a seamless customer experience
  6. Continuously seeking opportunities to improve customer satisfaction and operational efficiency

What we're looking for

  1. Previous experience in a customer service or call centre role, preferably within the financial or healthcare industry
  2. Excellent communication and interpersonal skills, with the ability to build rapport with customers
  3. Strong problem-solving and decision-making skills, with a focus on delivering high-quality customer service
  4. Proficient in using computer systems and customer relationship management (CRM) software
  5. Fluency in English and the local language, with the ability to communicate effectively
  6. A team player with a positive attitude and a passion for delivering exceptional customer experiences

What we offer

At CORPORATE VISIONS INC', we value our employees and are committed to providing a rewarding and supportive work environment. We offer a competitive salary of up to PHP30,000 per month, along with a range of benefits, including:

  1. Comprehensive health insurance coverage
  2. Generous paid time off and leave benefits
  3. Opportunities for career development and advancement
  4. A collaborative and inclusive company culture
  5. Discounts on company products and services

Join our team and be a part of a dynamic and growing organization that is dedicated to delivering exceptional customer service.

About us

CORPORATE VISIONS INC' is a leading provider of customer service solutions for the financial and healthcare industries. With a focus on innovation and customer satisfaction, we strive to deliver exceptional service and support to our clients. Our team of dedicated professionals is committed to creating a positive impact in the communities we serve.

Apply now to become our next Customer Service Representative - Financial and Health Account

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