Part-Time Virtual Assistant

2 weeks ago

Work from Home, Philippines Thrive Technologies Inc. Full time ₱285 - ₱24,000 per year

How to Apply:

Copy and Paste the Link below in the browser to generate the application form:

Rate: $5/hr and earn up to PHP 24,000+/month

Schedule: Monday - Friday: 4:00 PM - 8:00 pM EST (with potential for full-time)

Part-Time Virtual Assistant - Lead Management & Customer Follow-Up (Work From Home)

Job Description

We generate new leads daily from multiple sources (Google LSA, Angi, Thumbtack, Yelp, and internal reports). To maximize conversion, we are seeking a detail-oriented and proactive Virtual Assistant to manage lead entry, follow-up, and scheduling of jobs/estimates.

Qualifications:

  • Excellent English communication skills (phone, text, and email).
  • Customer service or appointment setting experience.
  • Comfortable making outbound calls and leaving voicemails.
  • Proficient with Google Sheets/Excel; CRM experience is a plus.
  • Organized, persistent, and reliable with attention to detail.

Responsibilities:

1. Lead Entry & Organization

  • Enter all new leads into Google Sheets daily from:
  • Daily reports (sent by William)
  • Angi, Thumbtack, Yelp, and other paid platforms

Record the following for each lead:

- Full Name

- Phone Number

- Referral Source

- Job Status (estimate, scheduled, completed, etc.)

  • Maintain clean, accurate, and consistent records.

2. Lead Follow-Up & Nurturing

  • Call each new lead daily using a provided script.
  • Leave a voicemail if there is no answer.
  • Send a follow-up text message and email daily until the lead responds.

Continue contact attempts until:

- Lead says yes (schedule estimate/job),

- Lead says no, or

- Lead provides a specific date/time to follow up again.

- Update lead status after each attempt in Google Sheets/CRM.

3. Scheduling

  • Attempt to schedule estimates/jobs directly during calls.
  • Confirm scheduled appointments in the system and notify the in-house team.

4. Reporting

  • Provide a weekly report summarizing:
  • Number of new leads entered by source
  • Number of follow-up calls/texts/emails sent
  • Number of appointments successfully scheduled
  • Leads marked as "no" or "follow-up later"

Job Type: Part-time

Pay: Php285.20 per hour

Expected hours: 20 per week

Benefits:

  • Work from home

Work Location: Remote

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