Full-Time Sales Support Specialist

5 days ago

Work from Home, Philippines OVA Virtual Full time ₱1,200,000 - ₱1,800,000 per year

We are seeking for an experienced Sales Support Specialist to support a leader in innovative infrared heating solutions based in the US.

  • Permanent WFH setup
  • $6.00 USD per hour (or higher depending on experience)
  • 40 Hours per Week – Monday – Friday, 8:00 AM – 4:30 PM PST (seasonal adjustments on Fridays: half-days or off)

APPLICATIONS WILL ONLY BE ENTERTAINED IN THE LINK PROVIDED.

If interested in the role, please accomplish the link:

**Kindly indicate "Pink | JM" as your interviewer. **

Requirements:

  • You are great at math that requires both spatial relations (e.g. calculating the area of a room) and have some knowledge about watts = amps x volts. If not, we will train the right person.
  • 2–4 years in technical sales or a related technical role.
  • Experience communicating with customers, electricians, or contractors.
  • Familiarity with construction plans
  • Experience with Google Workspace, Help Scout (or similar ticketing system), Pipeline Deals CRM, and QuickBooks Desktop.

Responsibilities:

  • As the key person who will often be the first point of contact for customers, it is imperative that you have a GREAT mindset of serving the customer, who pays the bills, with an amazing experience by following a process, and entrusting that your actions and service will result in an amazing customer experience and, as a result, great sales.
  • Support the VP of Sales, who has close to eight years of experience and has served thousands of residential and commercial customers worldwide.
  • Support the lead generation process and qualify them for the sales department.
  • Support ecommerce sales when necessary.
  • Answer the sales phone, respond to emails, call back customers, and reach out to customers who we want to hear back from, etc.
  • Put together simple 2D or 3D ceiling or floor plans that show our heaters and controls in a given space, i.e. a commercial yoga studio or a residential outdoor heating project.
  • Collaborate with the customer support team when necessary.
  • Serve as the liaison with manufacturers for product information (marketing, sales, and support).
  • Understand and interpret drawings and make recommendations of what products and controls to use.

Job Types: Full-time, Permanent

Pay: Php60, Php65,000.00 per month

Benefits:

  • Paid training
  • Pay raise
  • Work from home

Work Location: Remote

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