Key Account Executive

2 days ago

Valenzuela Central Post Office Malinta, Philippines LND Signs Corp Full time

The Key Account Executive is responsible for managing and growing strategic client accounts within the printing industry, including commercial, large-format, and customized print solutions. This role focuses on building long-term client relationships, understanding customer needs, and coordinating with internal teams to deliver high-quality print solutions on time and within budget.

Key Responsibilities

Account Management & Client Relations

  • Serve as the primary point of contact for assigned key accounts.
  • Build strong, long-term relationships with clients by understanding their branding, printing, and marketing needs.
  • Conduct regular client meetings, presentations, and performance reviews.
  • Proactively identify upselling and cross-selling opportunities.

Sales & Revenue Growth

  • Achieve and exceed assigned sales targets and account growth objectives.
  • Prepare accurate quotations, proposals, and cost breakdowns in coordination with production and estimating teams.
  • Negotiate pricing, timelines, and service agreements while protecting company margins.

Project Coordination

  • Coordinate closely with design, production, and logistics teams to ensure smooth execution of print jobs.
  • Monitor job progress and proactively manage client expectations regarding timelines and deliverables.
  • Handle client feedback, revisions, and issue resolution professionally and promptly.

Market & Customer Insights

  • Stay informed on printing technologies, materials, finishes, and industry trends.
  • Gather client feedback and market insights to support continuous improvement of products and services.

Reporting & Documentation

  • Maintain accurate records of client interactions, quotations, and orders in the CRM system.
  • Prepare regular sales forecasts and account performance reports.

Key Performance Indicators (KPIs)

  • Key account revenue growth
  • Client retention and satisfaction rate
  • Quotation-to-order conversion rate
  • On-time delivery rate for key accounts
  • Margin performance per account

Qualifications & Experience

  • Bachelor's degree in Business, Marketing, or a related field (preferred).
  • 2–5 years of experience in sales or account management within the printing, advertising, or signage industry.
  • Strong understanding of printing processes, materials, and finishing options.
  • Proven ability to manage multiple accounts and projects simultaneously.

Skills & Competencies

  • Strong relationship-building and negotiation skills
  • Excellent communication and presentation abilities
  • Commercial awareness and cost sensitivity
  • Problem-solving and customer-focused mindset
  • Proficiency in CRM systems and MS Office

Job Types: Full-time, OJT (On the job training), Fresh graduate

Contract length: 6 months

Pay: Php20, Php28,000.00 per month

Benefits:

  • Company Christmas gift
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee

Ability to commute/relocate:

  • Valenzuela Central Post Office - Malinta: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Senior High School (Preferred)

Experience:

  • Sales: 1 year (Preferred)

Language:

  • English (Preferred)
  • Tagalog (Preferred)

Work Location: In person

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