Senior Operations Manager

4 days ago

Paranaque City, Calabarzon, Philippines SPi Global (now Straive) Full time $70,000 - $120,000 per year

Senior Manager - Operations

Job Summary: We are seeking a highly dynamic and results-driven Operations Manager to lead critical project delivery and foster a culture of continuous operational excellence. This pivotal role requires strategic foresight, exceptional leadership in people development, strong analytical acumen with hands-on data proficiency, and a proven ability to anticipate challenges and drive measurable outcomes within a fast-paced, complex environment.

Key Responsibilities:

  • Strategic Operational Leadership:

  • Lead and oversee end-to-end project delivery, ensuring alignment with client expectations, contracts, and organizational objectives.

  • Develop and optimize operational strategies for maximum efficiency, effectiveness, and scalability.
  • Proactively identify challenges, anticipate risks, and execute innovative, data-driven solutions.

  • Team Performance & Development:

  • Mentor, coach, and empower high-performing teams, fostering growth and achieving best-in-class standards.

  • Establish a culture of excellence, accountability, and continuous innovation.
  • Lead cross-functional teams including capacity planning, training, quality, WFM, and HR initiatives.

  • Operational Governance & Metrics:

  • Drive governance through consistent monitoring and reporting of critical KPIs (leading/lagging) to track progress and deliver results.

  • Systematically identify and address gaps in operational metrics and efficiency, leveraging insights for improvement.
  • Ensure stringent compliance with industry standards, regulations, and company policies.

  • Client & Stakeholder Engagement:

  • Cultivate strong client relationships by delivering exceptional service.

  • Collaborate strategically with internal stakeholders on high-impact improvement initiatives.

Required Skills & Qualifications:

  • Proven Operational Acumen:

  • Expertise in operational frameworks; track record of identifying gaps, strategic planning, and consistent high performance.

  • Lean Six Sigma Green Belt certified (ideal, not required); proven history of delivering process improvements or efficiency projects.
  • Adept at identifying and implementing efficiency gains through optimization and automation.

  • Technical & Analytical Proficiency:

  • Proficient in data manipulation and analysis tools (e.g., SQL, advanced Excel).

  • Experience with data scraping, extraction methodologies, and handling large datasets.
  • Ability to translate complex data into actionable insights and compelling visualizations.

  • Strategic & Critical Thinking:

  • Exceptional ability to foresee complex problems, plan strategically, and drive data-backed execution.

  • Capable of independently addressing and resolving issues beyond direct instructions or immediate expertise.
  • Adaptable and resilient in Volatile, Uncertain, Complex, and Ambiguous (VUCA) operational environments.

  • Dynamic Leadership & People Development:

  • Exceptional mentoring, coaching, and people development skills; deeply committed to fostering individual growth and high-performance teams.

  • Proven track record of driving accountability and strong operational governance.

  • Communication & Influence:

  • Above-average communication, influential leadership, and decisive decision-making abilities; able to inspire teams and effectively influence senior stakeholders.

  • Professionalism & Drive:

  • Unwavering commitment to upholding the highest standards of professionalism and integrity.

  • Thrives in fast-paced, dynamic environments; adapts quickly to changing priorities.

  • Senior Workforce Manager

    4 days ago

    Antipolo City, Calabarzon, Philippines Senior Accountant Netsuite Full time ₱216,000 - ₱2,160,000 per year

    Do you have what it takes to become a Senior Workforce Manager?What is it we're looking for? Since this is a Managerial post, we need someone who is seasoned, someone with leadership and organizational skills, to even call themselves one. If you have been managing people and teams in a Workforce Manager post for at least 3 years, then it's you we are...

  • Senior Operations Manager

    4 days ago

    Paranaque City, Calabarzon, Philippines Straive Full time $60,000 - $120,000 per year

    Responsibilities:Handles overall management of various campaigns, which includes all processes and services within the division. This includes regular monitoring of site performance through available standards and metrics ensuring that company's goals and objectives are achievedEvaluates various process, policies and procedures the group for further...

  • Operations Manager

    4 days ago

    Paranaque City, Calabarzon, Philippines Golden Bay Fresh Landholdings, Inc. Full time $40,000 - $80,000 per year

    Duties and Responsibilities:Oversee daily business operations across all departmentsDevelop and implement operational policies and proceduresMonitor and analyze operational performance metrics and KPIsManage budgets, forecasts, and cost control initiativesLead and mentor operational staff; recruit and train new team membersCoordinate cross-functional teams...

  • Site Operations Manager

    4 days ago

    Paranaque City, Calabarzon, Philippines iWave Inc Full time ₱1,500,000 - ₱3,000,000 per year

    Oversee end-to-end site operations, including deployment, installation, and maintenance of technology systems across multiple locations.Manage network infrastructure setup, configuration, and optimization to support business operations.Lead the implementation and ongoing management of biometric systems, ensuring accuracy, reliability, and compliance with...

  • Senior Affiliates Manager

    2 days ago

    Paranaque City, Calabarzon, Philippines Solaire Resort Full time ₱900,000 - ₱1,200,000 per year

    Overall Responsibility:The Senior Affiliates Manager will lead the expansion and performance of our affiliate network across European and Asian markets. This role is accountable for developing and maintaining high-value affiliate partnerships, driving acquisition through strategic deal-making, and maximizing ROI from affiliate campaigns. The successful...

  • Senior Analyst, Cyber Security Operations

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Melco Resorts & Entertainment Full time ₱1,200,000 - ₱2,400,000 per year

    REQ12454 Senior Analyst, Cyber Security Operations (Open)POSITION SUMMARY:  The Senior Analyst, Cyber Security Operations acts as a critical escalation point within the Cyber Security Operations Center (CSOC) team. He/she is responsible for advanced analysis, incident handling, and in-depth investigations of security events. The analyst serves as a mentor...

  • Operations Manager

    4 days ago

    Paranaque City, Calabarzon, Philippines ACCPRO INTERNATIONAL Full time ₱1,440,000 - ₱1,800,000 per year

    We're Hiring: Operations Manager – Food & Beverage / Catering IndustryWork Location: NAIA, Pasay City & Clark International AirportWork Setup: OnsiteWork Schedule: Day Shift (8:00 AM – 5:00 PM)Responsibilities:Ensure operational and financial targets are consistently achieved.Oversee systems, KPIs, and continuous improvement projects.Conduct and...

  • Senior Affiliate Manager

    4 days ago

    Paranaque City, Calabarzon, Philippines Solaire Resort North Full time ₱1,200,000 - ₱3,600,000 per year

    Manage and expand our affiliate portfolio across Asia and Europe, identifying and onboarding high-value partners.Negotiate commercial terms, hybrid/CPS/CPA/rev-share deals, and incentive structures aligned with profitability targets.Oversee day-to-day operations of the affiliate program, including communication, reporting, issue resolution, and compliance...

  • Senior Tax Manager

    4 days ago

    Paranaque City, Calabarzon, Philippines Ben Edictio Corp Full time ₱1,500,000 - ₱2,500,000 per year

    Hiring for Senior Tax ManagerParañaque CityHybrid set-up (3x RTO per week)Mid shiftJOB SUMMARY:Tax reportingLeadership and stakeholder managementManaging a team of around 10 team membersBeing the key and critical interface with the group tax teamJOB REQUIREMENTS:At least 8 years of experience in taxation (5 years of which in a supervisory or managerial...

  • Senior Sales Area Manager

    4 days ago

    Paranaque City, Calabarzon, Philippines Leslie Corporation Full time ₱1,500,000 - ₱2,500,000 per year

    The Senior Sales Area Manager will serve as a key strategic partner to Franchisees, providing expert guidance, mentorship, and support to build profitable and sustainable store businesses. This role will play a critical role in achieving ambitious growth objectives while ensuring the highest levels of brand standards and customer satisfaction.Main Duties,...