Site Operations Manager
3 days ago
- Oversee end-to-end site operations, including deployment, installation, and maintenance of technology systems across multiple locations.
- Manage network infrastructure setup, configuration, and optimization to support business operations.
- Lead the implementation and ongoing management of biometric systems, ensuring accuracy, reliability, and compliance with security standards.
- Supervise and coordinate site operation teams, including engineers, technicians, and support staff.
- Develop and enforce operational policies, SOPs, and best practices for site management.
- Ensure projects are delivered on time, within scope, and within budget, while adhering to quality standards.
- Collaborate with cross-functional teams (IT, project management, and client representatives) to align operations with organizational goals.
- Manage vendor relationships and oversee service-level agreements (SLAs).
- Monitor and evaluate system performance, security, and compliance across all sites.
- Provide reports and updates to senior management regarding project progress, issues, and resolutions.
Qualifications
- Bachelor's degree in Engineering, Information Technology, Computer Science, or related field.
- Industry-recognized certification (e.g., CTM, PMP, ITIL, or equivalent) is required.
- Minimum 5 years of experience in managing technology deployments, network setup, and biometric system operations across multiple sites.
- Strong leadership skills with experience managing diverse technical teams.
- Proven ability to handle multi-site operations with strict deadlines and performance metrics.
- Excellent problem-solving, analytical, and decision-making skills.
- Strong communication and stakeholder management skills.
- Willingness to travel as required for site operations.
Job Type: Full-time
Work Location: In person
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