
Chat Sales Support
2 days ago
1. Customer Engagement & Communication
- Interact with customers via live chat, email, or messaging platforms in a timely, professional, and friendly manner.
- Understand customer needs, provide accurate information about products or services, and recommend appropriate solutions.
- Proactively initiate chat conversations with website visitors to generate sales opportunities.
- Maintain consistent tone and brand voice in all written communications.
2. Sales & Conversion
- Identify potential leads and convert inquiries into sales through persuasive communication and product knowledge.
- Meet or exceed daily, weekly, and monthly sales targets (e.g., chat conversions, revenue goals, upsells).
- Cross-sell and up-sell additional products or services based on customer needs.
- Follow up with interested prospects to close sales or nurture future opportunities.
3. Customer Support & Satisfaction
- Handle customer questions, concerns, and complaints with professionalism and empathy.
- Collaborate with internal teams (support, logistics, billing) to resolve customer issues efficiently.
- Ensure a seamless post-sale experience to encourage repeat business and customer loyalty.
4. Product Knowledge & Training
- Maintain up-to-date knowledge of all products, pricing, promotions, and policies.
- Communicate customer feedback and recurring issues to sales and marketing teams to improve offerings.
- Participate in regular training sessions to enhance communication and product expertise.
5. Data Management & Reporting
- Document all customer interactions and outcomes in CRM or chat management systems.
- Track and analyze chat performance metrics such as response time, conversion rates, and customer satisfaction scores.
- Provide regular reports to the Sales Manager with insights and improvement recommendations.
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Chat Support Specialist
2 weeks ago
Pasig, National Capital Region, Philippines EMAPTA Full time ₱1,000,000 - ₱2,000,000 per yearA SNAPSHOT OF THE ROLECompany OverviewWe are a trusted outsourcing partner supporting leading telecommunications providers across different regions. Our team specializes in delivering efficient, customer-focused solutions through multiple channels, ensuring seamless connectivity and strong client relationships. We foster a collaborative and inclusive...
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nonvoice chat support
2 weeks ago
Pasig, National Capital Region, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱288,000 per yearNONVOICE ROLES OPENWilling to start ASAPChat Support (Home Appliance)Earn up to 26,000 salaryatleast 6 months international voice experienceChat Support (AU Chat)Earn up to 26,000 salaryatleast 6 months bpo experience (open for blended or pure intl voice)VOICE & NONVOICE availableEarn up to 28,000 salaryatleast 6 months sales/ upselling expUP technohub &...
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Sales Support Assistant
6 days ago
Pasig, National Capital Region, Philippines Fastronics Sales and Services Inc Full time ₱250,000 - ₱350,000 per yearProvide administrative support including preparing and sending quotations, sales reports, and correspondence.Respond to customer inquiries via email, phone or chat in a timely and professional manner.Process sales orders, update customer records, and monitor delivery schedules.Coordinate with internal departments (e.g., logistics, finance, technical support)...
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chat support
4 days ago
Pasig, National Capital Region, Philippines iCrescendo INC. Full time ₱28,000 per yearRAMP HIRING | PIONEERING ACCOUNT (NO FINAL INTERVIEW)NO MOCK CALL - NO VERSANT - NO HARVERChat Support Role - Start Date: September 22Full-Time | Onsite – Bridgetowne, PasigJoin our growing team and experience real career growth and work-life balance.We are actively hiring for Chat Support , If you have a passion for providing excellent service and are...
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Chat Support
2 days ago
Pasig, National Capital Region, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱156,000 - ₱312,000 per yearJob Description: Chat Support RepresentativeConsumer Electronics – Audio/Video AccountPosition: Chat Support RepresentativeAccount: Consumer Electronics (Audio / Video Products)Work Setup: On-siteLocation: Bridgetowne, PasigSchedule: Predominantly DayshiftHiring Process: No Mock Call | No Versant | No HarverQualifications:At least Senior High School...
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Chat Support
1 week ago
Pasig, National Capital Region, Philippines Spectre Teleservices Full time ₱240,000 - ₱360,000 per yearWe are looking for experienced Online Assistants to join our CSR team. In this non-voice role, you will assist customers via chat and email with hotel bookings, changes, and inquiries.Key Responsibilities:Handle hotel reservation inquiries, booking confirmations, and cancellations through chat and email.Provide accurate and timely information about room...
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Chat support Non
2 days ago
Pasig, National Capital Region, Philippines AUXILIA INC Full time ₱150,000 - ₱250,000 per yearAbout the roleAUXILIA INC' is seeking a highly motivated and customer-focused Chat Support Specialist to join our growing team in Pasig City, Metro Manila. In this full-time role, you will be responsible for providing exceptional customer service through text-based chat interactions, booking appointments, and supporting our clients' needs. The successful...
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Mandarin CSR- Chat Support
2 weeks ago
Pasig, National Capital Region, Philippines N&M Staffing Services Full time ₱250,000 - ₱500,000 per yearAbout the roleWe are seeking a talented Mandarin-speaking Customer Service Representative to join our dynamic team at N&M Staffing Services' office in Pasig City, Metro Manila. As a Mandarin CSR - Chat Support, you will play a crucial role in delivering exceptional customer service through real-time chat interactions. This full-time position offers the...
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Chat Support Representative
1 week ago
Pasig, National Capital Region, Philippines Metacom Full time ₱216,000 - ₱360,000 per yearJob Description:Looking for a non-voice role? Apply during our Job Fair and start your career in chat support.Qualifications:HS/SHS Graduate acceptedGood typing and written communication skillsTech-savvy, no experience neededWilling to work onsitePerks & Benefits:₱100 GCash when you pass the interview₱200 GCash once you accept the offerSalary package...
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Call Center Chat Support
4 days ago
Pasig, National Capital Region, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱252,000 - ₱312,000 per yearNow Hiring: Chat Support Representatives (Non-Voice – Audio Video Account)Site: Bridgetowne, PasigStart Date: October 13We are looking for experienced individuals to join our Audio Video Account as Chat Support Representatives. This is a non-voice role ideal for candidates who prefer back-end communication while still working in a dynamic BPO...