Sourcing Coordinator

Role Details

Contract Type: Full-time
Work Schedule: To be determined
Work Type and Location: Hybrid, Manila, Philippines
Expected Start Date: July 24, 2025

About Us

PartnerHero and Crescendo have joined forces to create a powerhouse of innovation, excellence, and people-first solutions. By combining PartnerHero's world-class outsourcing and human-centered approach with Crescendo's expertise in customer experience and operational excellence, we are redefining the future of CX.

Together, we're introducing Augmented AI – a seamless blend of Agentic AI and real human expertise that delivers 24/7 omnichannel support in any language. This fusion of technology and talent helps businesses scale efficiently while keeping customer experience at the core. Powered by Crescendo, PartnerHero connects talented people globally with companies looking to build, transform, and grow. Our strategic expertise and integrated technology empowers businesses and the people behind them to extend their impact worldwide.

As a Most Loved Workplace, we believe culture drives success. We encourage our teams to bring their authentic selves to work, fostering an environment where people thrive.

Welcome to the future of customer experience. Welcome to the next era of PartnerHero x Crescendo.

The Role

We're looking for a Talent Acquisition Coordinator to support our Global Sourcing and Branding team. This role plays a critical part in keeping our hiring engine running smoothly — working across sourcing, demand and supply alignment, interview logistics, and reporting. The ideal candidate is detail-oriented, process-driven, and passionate about helping talent find the right opportunities.

What You'll Do:

• Partner with recruiters and hiring teams to align recruitment activity with workforce plans and talent needs

• Support sourcing efforts by managing job postings, resume screening, and applicant flow tracking

• Monitor demand-supply dashboards and help prioritize recruitment pipeline activity

• Own end-to-end interview coordination, ensuring a smooth and timely experience for both candidates and stakeholders

• Maintain accurate candidate records and job statuses in our Applicant Tracking System (JazzHR or equivalent)

• Build and maintain regular TA dashboards, reports, and hiring funnel updates

• Participate in recruiting events, sourcing campaigns, and operational improvement initiatives

What We Expect From You:

• 1–2 years of experience in recruitment coordination, talent acquisition, or HR support

• Familiarity with ATS tools and recruitment systems; experience with JazzHR is a plus

• Strong organizational skills with the ability to manage multiple priorities

• High attention to detail and a proactive approach to problem-solving

• Excellent written and verbal communication skills

• Proficiency in Google Workspace (Docs, Sheets, Slides)

• A collaborative mindset and an eagerness to grow in the recruitment field

What You'll Get In Return:

• Hybrid working arrangements

• Competitive Base Salary

• Generous paid vacation

• Attractive benefits package including medical, dental, and vision options (applicable by country of residence)

• Access to free posture-based fitness workouts from home

• Paid Sabbatical Leave

• Training opportunities through PartnerHero and external partners

• 1-on-1 coaching, mentorship, and opportunities for cross-functional development

Company Culture Is At Our Core

Our core values bring intention to our work and set the tone for our culture. From the partners we serve to the associates who work with us, we share a set of values that guide our actions:

• Care for others – Cooperate, empathize, and seek opportunities to put each other first

• Embrace growth – Take calculated risks, develop your skills, and stay open to change

• Manifest trust – Earn and give trust through transparency and delivering on commitments

• Take ownership – Do the right thing, even when no one is watching

• Be humble – Ask for help, give and receive feedback, and listen deeply

PartnerHero is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging — these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other legally protected characteristics.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require assistance or accommodations to participate in the job application or interview process, please contact

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