Data Center Operator Level 1

6 hours ago


Makati City, National Capital Region, Philippines a-eb03-40cb-b576-3a0ffa553f18 Full time ₱300,000 - ₱480,000 per year

QUALIFICATIONS


• Candidates must possess a Bachelor's Degree in IT, Computer Engineering or equivalent


• Must have knowledge and experience in Network Administration, Networking LAN/WAN, Cabling


• With at least 1 year of relevant experience is preferred


• Preferably has experience in a telecommunication industry


• Able to start immediately


• Amenable to work in Makati City

Responsibilities:


• 24/7 first level support for Data Center Services

  • Responds to call/email for any data center related concerns

  • Onsite assistance to customers/vendors on co-loc concerns

  • level 1 support for incident/events management


• 24/7 remote hands support (equipment power reset and physical checking of status)


• Processing of access pass requests


• Assistance to equipment acceptance and pullout


• Service request fulfillment (work orders - including in-house wiring patching within TG building)


• Inventory/Asset management for all DC services (customers, racks, equipment, ports/structured cabling within TG building) including tagging/labelling of provisioned services


• Assistance to third-party audit initiated by customers


• Advisory management for data center related maintenance activities


• Daily/weekly/monthly operations report



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