
Spanish Bilingual
21 hours ago
QUALIFICATIONS
· Proficiency in Spanish and English both written and oral
· Intermediate level Spanish proficiency required
· Intermediate level English proficiency required
· Open to High School Graduates (Old Curriculum) and College undergraduates
· 0-6 months of BPO experience
· Good computer skills
· Good attention to details and strong problem-solving skills
· Work onsite in McKinley Hill, Taguig
· Shifting schedule
· Ability to work rotating day/night shifts required
· Can start asap
RESPONSIBILITIES:
· Handle inbound and outbound calls, emails, and chats in Spanish and English
· Assist customers with inquiries, complaints, and product/service information
· Provide accurate translations and clear communication between customers and internal teams
· Document interactions and update customer accounts
· Resolve issues promptly while ensuring customer satisfaction
· Meet performance targets and adhere to company policies
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