Outbound Appointment Setter

7 days ago

Taguig, National Capital Region, Philippines Valor Global Full time

Company Description

Valor Global is a global leader in providing extraordinary customer experiences for clients worldwide. Headquartered in Arizona, with 4,000+ global team members, Valor delivers cost-effective onshore and offshore support models. The company focuses on aligning people, processes, and technology to deliver happy and timely outcomes for its customers. Valor operates with a culture of innovation, operational excellence, and a goal to become an extension of its customer's team.

Position Overview

The Business Development Representative (BDR) is responsible for cold calling prospective clients, qualifying leads, and scheduling meetings for our Sales Representatives. The ideal candidate is a motivated professional with strong communication skills, results-driven mindset, and experience using CRMs (preferably High-Level CRM, but experience in any CRM is acceptable).

Key Responsibilities

  • Cold Calling & Outreach: Engaged potential clients from a lead list through outbound calls, emails, and LinkedIn messaging to generate interest.
  • Lead Qualification: Assess and qualify prospects based on defined criteria before setting up sales meetings.
  • Appointment Setting: Schedule meetings for Sales Representatives with qualified prospects, ensuring they meet target criteria.
  • Prospecting & Research: Identify and connect with potential leads via LinkedIn and other platforms to expand the sales pipeline.
  • CRM Management: Maintain and update lead records in the High-level CRM (preferred) or other CRM platforms. Ensure the accuracy and cleanliness of data.
  • Follow-Ups & Nurturing: Conduct follow-ups with prospects to keep them engaged and move them through the sales funnel.
  • Performance Tracking: Meet and exceed targets for outreach, meetings scheduled, and qualified meetings held.

Qualifications & Skills

  • Proven experience in outbound sales, lead generation, or business development (preferably in a BPO or sales environment).
  • Strong cold-calling skills with confidence in handling objections and engaging in meaningful conversations.
  • Experience with CRMs, preferably High-level CRM, but other CRM experience such as HubSpot is acceptable.
  • Excellent English communication skills (both verbal and written) and Active Listening
  • Organizational Skills to determine activities and deliverables are on track
  • Self-motivated and goal-driven, with a strong work ethic and ability to work independently.
  • Strong research skills for prospecting and lead identification.
  • Ability to work in US business hours (Night Shift in PH).

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