Appointment Setter

Embrace the innovation with iOPEX Technologies. Join our awesome # team

We are hiring for awesome professionals for our # team.

Responsibilities:

• Coordinate technician schedules and prioritize dispatches based off urgency, skill set, location, ext.
• Ensure that all maintenance, repair, commissioning, and other services are delivered on-time and within the scope
• Communicate with technician team for daily or weekly scheduled service appointments, changes, or cancellations
• Work with Service and Project coordinators to ensure prompt and effective service
• Verify technicians have required work scope, parts, tools, customer contact, ext. to guarantee efficiency on all dispatches
• Manage schedules for individual and team service appointments
• Identify and resolve scheduling conflicts or issues proactively
• Maintain external ticketing systems when working with 3rd party vendors
• Mentor and assist with onboarding new staff in the service team
• Attend meetings and training as required to maintain proficiency
• Answer telephones and respond to email inquiries in a timely manner
• Perform other related duties as assigned

Qualifications:

• With at least 1–3 years of scheduling/coordinating experience
• Should be willing to work onsite on a night/shifting schedule in BGC, Taguig

Other info:

• Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
• Work set up: Onsite
• Schedule: Shifting
• Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Accessible location
• HMO
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Please make sure to complete this application form:
• Send a message to | Yan & Krizia)
• Walk in and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig