sales and reservation officer

1 day ago


Quezon City, National Capital Region, Philippines AMKOR TRAVEL AND TOURS INC. Full time ₱400,000 - ₱600,000 per year

Qualifications & experience

  • Sales and Reservation: 1 year (Required)
  • Excellent knowledge of computer reservations systems, GDS systems ( Amadeus. Sabre) and e-traveling. – Must be fluent in both GDS. Issuing, changes, exchanges, phase 4's, etc.
  • Fluency in English - Must have the ability to communicate via the phone in English, written and verbal.
  • Strong communication skills and commercial awareness. Ability to interact, communicate, Organize, and be a go-getter.
  • Sound knowledge of international travel trends -
  • Degree in Hospitality, Travel, Tourism, Business or relevant field
  • Personal travel experience will be considered an advantage.

Tasks & responsibilities

  • Serving agents, They will only service ticket issuance, exchanges, changes and refunds.
  • Handle flight reservation - existing booking-date change, refund, name corrections.
  • Handing Customer queries and complaints in real time via phone. Chat and email.
  • Meet SLA targets, lower response times, increasing productivity etc.

Benefits

  • 13th month salary
  • Overtime pay
  • Performance Bonus


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