Parts and Service Encoder

Employment Type: Full-time, Permanent

We are seeking a Parts Encoder to manage the critical function of data entry and system maintenance within our inventory and parts management systems. This role is fundamental to maintaining the accuracy of our parts database, ensuring that all inventory-related transactions are correctly and promptly reflected in the system. The Parts Encoder is responsible for converting physical or paper-based parts documentation into accurate digital records and must ensure high levels of data integrity by performing meticulous verification and quality checks on all encoded information. Ultimately, the Parts Encoder's accuracy is vital for reliable reporting, efficient warehouse operations, and ensuring that Parts Coordinators and Technicians have the correct information on hand and stock levels to support daily activities.

Requirements:

• Graduate of a 2-year associate program
• Minimum of one (1) year work experience.
• Certification for Telephone Excellence Training.
• Accurately and efficiently input a high volume of parts-related data into the CMMS/ERP system, including new parts setup, vendor information, receipt details, issue transactions, and stock adjustments.
• Compare encoded data against original source documents to identify and correct discrepancies or errors before final posting.
• Organize, compile, and maintain a systematic archive of source documents (both digital and physical) related to parts transactions for easy retrieval and auditing purposes.
• Assist in running basic data checks or reports to identify common data inconsistencies (e.g., duplicate entries, missing fields) and perform routine clean-up to maintain system health.
• Collaborate with Parts Coordinators and Warehouse staff to clarify documentation, resolve simple encoding errors, and ensure timely completion of data entry to support operational workflows.

Key Responsibilities:

• Process MRI across all cites including Aftersales and Rentals (for South and VisMin); also processes cancellations that have been approved by the head of the Parts Department.
• Sends report of the consolidated sales orders, afersales, and rentals via email.
• Update MRI for possible cancelations, as well as part numbers such as pricing, and adding these numbers to the SAP Systems.
• Monitor MRI pricing and updates it for GI Report.
• Sends report to the Service Department and also sends any cancellation reports to the SPI.
• Generate incident reports for any discrepancies and/or non-conformances that may occur during work processes.
• Perform other tasks that may be assigned by the immediate supervisor.

Benefits

Comprehensive health coverage, performance-based salary adjustments, regularization pathway, professional growth opportunities, and company engagement activities.

Application Requirements

Please submit your most recent CV along with clear answers to the following questions:

• What is your expected monthly gross salary range?
• Please confirm your active email address and mobile phone number.
• On a scale of 1 to being native proficiency), please rate your overall English communication skills.
• Are you willing to work fully on-site in Parañaque city, 6 days a week? (Yes/No)

Job Types: Full-time, Permanent

Pay: Php18, Php20,000.00 per month

Application Question(s):

• What is your expected monthly gross salary range?
• Please confirm your active email address and mobile phone number.
• On a scale of 1 to being native proficiency), please rate your overall English communication skills.
• Are you willing to work fully on-site in Parañaque city, 6 days a week? (Yes/No)

Work Location: In person