Client Engagement Support

2 days ago

Angeles City, Central Luzon, Philippines Clark Outsourcing Full time ₱300,000 - ₱450,000 per year

Position Title: Client Engagement Support

Work Set Up: On-site

Schedule: 8:00 PM to 5:00 AM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

Supports Sr. Client Engagement Specialist, in the overall performance of assigned programs, including coordinating the marketing, service, and reporting processes for each program. Handles all operational support tasks of assigned programs.

What Youll Do:

  • Provide service and operational support for assigned programs

  • Maintain pricing spreadsheets and coordinate with creative and support teams

  • Assist with web, art, and inventory tasks, including product uploads and proofing

  • Manage product samples, orders, and follow-ups to meet production schedules

  • Set up new customer records, budget uploads, and online accounts

  • Communicate with customers on backorders, substitutions, and order tracking

  • Collaborate with vendors, the Distribution Center, and sales partners to ensure timely product delivery

  • Perform clerical duties, data gathering, and customized reporting

  • Provide coverage for the Sr. Customer Engagement Specialist as needed

  • Utilize tools for sales analysis and branding compliance

What Were Looking For:

  • 2 years of college-level knowledge in math, writing, public speaking, and computer skills

  • 1-3 years of related experience in customer service or relationship/account management

  • Specialized product and industry knowledge preferred

  • Strong proficiency in databases, spreadsheets, and computer applications

  • Excellent written and verbal communication skills

  • Experience in customer service, relationship management, and reporting

  • Ability to collaborate with leadership to resolve budget and pricing deviations

  • Industry certification at the Certified Advertising Specialist(CAS) preferred

Why Youll Love Joining the CO Fam

At Clark Outsourcing, were redefining what it means to work in a BPO. This isnt your regular office setup - its where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise youll have to experience it yourself to believe it.

Heres whats in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches

At CO, its not just about work - it's about loving where you work. Ready to experience the best workplace ever? We cant wait to welcome you to the team

  • Client Support Associate

    2 days ago

    Angeles City, Central Luzon, Philippines SuperStaff Full time ₱250,000 - ₱500,000 per year

    We are seeking an experienced and detail-oriented Client Support Associate to join our Facilities Management Maintenance and Repair Department. In this role, you will primarily be responsible for supporting Account Managers in providing excellent customer and vendor services. This will include client communication, processing work orders, and direct...

  • Finance and Administrative Support

    7 days ago

    Angeles City, Central Luzon, Philippines AFP FinTax Global Support Division Full time ₱40,000 - ₱60,000 per year

    Salary Range: CompetitiveResponsibilities:Providing comprehensive finance and accounting support, including processing invoices.Assisting with administrative tasks such as data entry, filing, and general office managementCollaborating with cross-functional teams to ensure seamless financial and administrative workflowsIdentifying opportunities for process...

  • Client Experience Manager

    1 week ago

    Angeles City, Central Luzon, Philippines The BOSS System Full time ₱900,000 - ₱1,200,000 per year

    Key Responsibilities:Serve as the primary point of contact for clients, ensuring prompt and effective communication.Manage client onboarding, engagement, and retention initiatives.Monitor client satisfaction and proactively address concerns or issues.Collaborate with internal teams (Operations, Sales, Support) to deliver seamless client experiences.Analyze...

  • Sales and Client Engagement Specialist

    2 weeks ago

    Cebu City, Central Visayas, Philippines ACN Southern Immigration and Education Services Full time ₱216,000 per year

    Sales and Client Engagement SpecialistPosition Overview:Are you a proactive and results-driven individual with a talent for connecting with people? We are looking for a Sales and Client Engagement Specialist to join our team. This role is a perfect fit for a marketing or communications graduate who is ready to apply their skills in a dynamic, client-facing...

  • CRM Sales Support

    5 days ago

    Angeles City, Central Luzon, Philippines Brainbox Full time ₱250,000 - ₱500,000 per year

    About BrainboxBrainbox is different to every other BPO. It's not just the amazing culture, strong brand, loyal customers and talented staff - it is deeper than that. The Brainbox core value of 'Always Be Kind' is embedded in every policy, decision, and every day. We develop our people, and the Philippines management team is all Filipinos. Everything we do is...

  • Client Success Coordinator

    1 week ago

    Angeles City, Central Luzon, Philippines VA Masters Full time ₱300,000 - ₱450,000 per year

    Are you a proactive and highly organized individual with a passion for delivering excellent client service? We are a fast-growing company seeking a Client Success Coordinator to join our dynamic team.In this pivotal role, you will be the primary point of contact for our business clients. You'll ensure a seamless experience by managing communications,...

  • Accounting Assistant

    3 days ago

    Angeles City, Central Luzon, Philippines Link Wealth Adviser Support Full time ₱400,000 - ₱600,000 per year

    Job SummaryThe Accounting Assistant provides support in preparing tax documentation, performing bookkeeping tasks, and maintaining client records using modern accounting platforms.The role involves both accounting and administrative duties, with a focus on accuracy, compliance, and timely task completion.Duties and Responsibilities1. Accounting• Prepare...

  • Client Accounting Services Manager

    7 days ago

    Angeles City, Central Luzon, Philippines The Back Room Offshoring Inc. Full time ₱900,000 - ₱1,200,000 per year

    The Back Room is hiring a Client Accounting Services Manager for a US-based accounting firm. This role is approximately 30% managerial and 70% hands-on accounting, overseeing client deliverables and accounting staff.What You'll DoDaily Daily awareness and tracking of deadlines in Asana as they relate to projects and monthly residuals. Review reports. ...

  • Client Accounting Services Manager

    2 days ago

    Angeles City, Central Luzon, Philippines The Back Room Offshoring Inc. Full time ₱900,000 - ₱1,200,000 per year

    The Back Room is hiring a Client Accounting Services Manager for a US-based accounting firm. This role is approximately 30% managerial and 70% hands-on accounting, overseeing client deliverables and accounting staff.What You'll DoDaily Daily awareness and tracking of deadlines in Asana as they relate to projects and monthly residuals. Review reports. ...

  • Recruitment Outreach and Prescreening Associate

    1 week ago

    Angeles City, Central Luzon, Philippines HisWord Business Support Services Inc. Full time ₱900,000 - ₱1,200,000 per year

    About the Role:His Word Business Support Services Inc is hiring a Recruitment Outreach and Pre-Screening Associate to support one of our international clients—an established legal recruitment firm based in the UK and US. This client specializes in sourcing talent across various industries and is seeking support in identifying and pre-qualifying potential...