Loan Support Officer AU Client- Remote)

3 days ago

Work from Home, Philippines Outsource Broker Support Full time ₱600,000 - ₱720,000 per year

Responsibilities

You will be required to assist in all aspects of the mortgage broking and lending administration

processes, which may at times extend beyond the duties listed below.

Managing the day-to-day loan process daily, such as following up to chase outstanding documentation,

packaging loans, and liaising with lenders to efficiently support your clients' processes.

This will require you to order valuations and credit reports and manage any requests for further

information from the lender while keeping your client fully informed.

Other responsibilities include but are not limited to:

  • Collect client documents, analyse financial information, run serviceability calculations using

Quickli, and perform basic pre-qualification assessments.

  • Reviewing payslips and financial statements is a requirement for the role.

  • Packaging loans from inception to settlement.

  • CRM data entry and maintenance.

  • Prepare discharge authority, FHOG, and FHLGS forms.

  • Submit pricing requests and lodge files to lenders.

  • Order valuations and credit reports.

  • Manage lender requests for additional information.

  • Send post-settlement info to clients.

  • Conduct post-settlement follow-ups every 6 or 12 months.

  • Prepare NCCP and lender application documents.

You will be fully trained in the specific requirements, and you will be responsible to prioritise your daily

workload.

We always encourage continuous improvement and team development, improving internal tasks and

procedures, client communication, and ensuring a high level of product and lender policy knowledge.

Requirements

  • A higher education degree is preferred.

  • Minimum 3 years' experience in the Australian mortgage industry.

  • Proficient in document collection, serviceability analysis using Quickli, and pre-qualification

assessment.

  • Skilled in reviewing payslips and financial statements to verify income and financial capacity.

  • Working knowledge of Connective CRM (Mercury) is highly desirable.

  • Experience in SMSF lending is an advantage.

  • Sound understanding of Australian lender policies and market changes.

  • Experience dealing with major Australian bank lenders is highly regarded.

  • Honest, reliable, and proactive with strong problem-solving and mathematical skills.

  • Creative thinker with a strong desire to find effective solutions.

  • Excellent verbal and written communication skills, with daily client interaction via email and phone

Join our team and enjoy these benefits & perks:

Medical, dental, and life insurance from day one

Paid vacation and sick leave (with quarterly conversion)

Competitive salary and annual appraisals

Financial assistance program

Mandatory government benefits and 13th-month pay

Complimentary sleeping quarters and free coffee

Free access to office fitness and wellness facilities

Regular company events, promoting work-life balance and career growth

Only shortlisted candidates will be contacted

Job Type: Full-time

Pay: Php50, Php60,000.00 per month

Benefits:

  • Work from home

Experience:

  • AU Insurance Broker Support: 3 years (Required)
  • Infynity: 2 years (Required)
  • Apply Online: 1 year (Required)

Work Location: Remote

  • AU Loan Processor

    2 weeks ago

    Work from Home, Philippines Wingman Group Full time ₱480,000 - ₱720,000 per year

    POSITION SUMMARY:We are seeking a detail-oriented and highly organised AU Loan Processor who describes themselves as an expert in Apply Online, to join our lending team. The Loan Processor will be responsible for processing loan applications in Mercury and Apply Online, ensuring compliance with all lending regulations, and facilitating timely and efficient...

  • Mortgage & Credit Loan Process Officer

    1 week ago

    Work from Home, Philippines Rapid Screening Full time ₱50,000 - ₱70,000 per year

    Are you a skilled mortgage servicing professional with a knack for managing end-to-end loan processes and supporting brokers with precision and speed?If you're confident navigating the complexities of the Australian mortgage landscape, and have experience working with brokers—especially under AFG licenses—then this is the role for you.Join a fast-paced,...

  • Broker Admin Support

    3 days ago

    Work from Home, Philippines Outsource Broker Support Full time

    ResponsibilitiesWorking as part of a dedicated team, you will be required to assist in all aspects of the mortgage broking and lending administration processes, which may at times extend beyond the duties listed below. In-house support will be always available along with regular opportunities for ongoing external education and professional...

  • Loan Officer Support Assistant

    1 week ago

    Work from Home, Philippines Go Hire Virtual Full time ₱120,000 - ₱180,000 per year

    months ofCompany OverviewAt Go Hire Virtual, our mission is to empower business owners with a competitive advantage through our exceptional Virtual Assistants. We pride ourselves on our values of integrity, adaptability, exceptionalism, reliability, responsibility, and positivity. As we continue to grow, we are looking for exceptional individuals to join our...

  • AU Mortgage Loan Processor

    1 week ago

    Work from Home, Philippines Wingman Group Full time ₱480,000 - ₱720,000 per year

    POSITION SUMMARY:We are seeking a detail-oriented and highly organized Loan Processor to join our lending team. The Loan Processor will be responsible for managing loan files from origination through closing, ensuring compliance with all lending regulations, and facilitating timely and efficient processing. The ideal candidate will possess strong...

  • Mortgage & Credit Process Officer (AU Mortgage Industry /Servicing Specialist / Para Broker)

    3 days ago

    Work from Home, Philippines SourceU Full time ₱540,000 - ₱780,000 per year

    Mortgage & Credit Process Officer (AU Mortgage Industry /Servicing Specialist / Para Broker)Are you passionate about helping clients achieve their homeownership dreams?Do you take pride in your precision, professionalism, and ability to make complex loan processes run like clockwork?If you've got para broking or servicing experience and love being the...

  • Paraplanner (AU Financial Planning - Part Time)

    6 days ago

    Work from Home, Philippines Outsource Broker Support Full time ₱93,600 - ₱234,000 per year

    As a Paraplanner, you will play a key role in supporting Financial Planners throughout the financial planning process. This role involves preparing compliant advice documents, assisting with strategy development, conducting research, and supporting administrative and implementation tasks to ensure a seamless client experience.You will be expected to work...

  • Draftsperson/Estimator (AU Client)

    1 week ago

    Work from Home, Philippines Dynamic Offshore Pty Ltd Full time ₱5,400,000 - ₱6,600,000 per year

    Position Title: Draftsperson/EstimatorSchedule: Monday – Friday, 9:00 AM – 5:30 PM WA and PH TimeHoliday to follow: WA, AU HolidaysWorkdays: Mon - FriWork Set-up: Work From Home or office.Work Details: Full-timeAbout the RoleWe are seeking a skilled and detail-oriented Draftsperson/Estimator to join our client's residential construction team based in...

  • Loan Associate

    2 weeks ago

    Work from Home, Philippines Ifelse Ph Inc. Full time ₱1,080,000 - ₱1,620,000 per year

    As a Loan Associate , you will support the Internal Mortgage Brokers by managing backend loan documentation, data accuracy, compliance, and communication with lenders. This non-client-facing, remote role is vital to ensuring timely and accurate processing of loan applications for property investors. You will manage the administrative and operational flow of...

  • Loan Settlement Officer

    2 weeks ago

    Work from Home, Philippines Ifelse Ph Inc. Full time ₱1,680,000 - ₱2,040,000 per year

    Key Responsibilities:● Settlement Coordination: Liaise with lenders to ensure settlements occur on time, following up on post-approval settlement conditions (payout figures, insurance, booking in settlements).● Legal Coordination: Coordinate with solicitors to carry out accurate settlement instructions.● Stakeholder Communication: Liaise with external...