
Property Services and Cleaning Associate
5 days ago
Smart Suites is redefining hospitality in Australia. From a few Brisbane homes in 2024, we've grown to managing 100+ short-term vacation rentals across Rocklea, Sunnybank, Acacia Ridge, Carina, and Kuraby, Queensland.
Guided by our core values—Customer Obsession, Ownership, Curiosity, Humility, Efficiency, and Teamwork (COCHET)—we use technology and automation to deliver exceptional guest experiences. Every stay we host is clean, comfortable, and personalized.
Now, we're expanding our offshore team in the Philippines to support our growing operations.
About the Role
We're looking for a Property Services and Cleaning Associate to oversee maintenance, repairs, and cleaning operations across our property portfolio. You'll work closely with our logistics, operations, and vendor teams to ensure all properties remain in top condition—inside and out.
If you're organized, proactive, and thrive in a dynamic environment, this is an exciting opportunity to be part of a fast-growing, tech-driven hospitality company.
What You'll Do
- Coordinate repair and maintenance jobs (guest-caused and wear-and-tear).
- Liaise with vendors, cleaners, and contractors to ensure timely completion.
- Manage purchase orders for repairs, item replacements, and cleaning.
- Oversee recurring services like lawn mowing, bin schedules, and common area cleaning.
- Track progress and maintain accurate job records and reports.
- Support cleaning operations—schedule inspections, monitor quality, and resolve escalations.
- Work closely with internal teams to keep everything running smoothly.
What We're Looking For
- Experience in property coordination, maintenance scheduling, or operations support.
- Strong organization and communication skills.
- Comfortable coordinating with vendors and managing multiple tasks.
- Familiarity with systems like Zoho, Trello, or is a plus.
- Tech-savvy and reliable with a proactive mindset.
Role Details
Location: Remote – Philippines
Schedule: Saturday to Wednesday | 40 hours per week (AU shift)
Compensation: AUD 1,500 – 1,700 per month (all-inclusive contractor rate)
Employment Type: Full-time Independent Contractor
Why Join Smart Suites?
Work remotely with a growing Australian company.
Be part of a values-driven, collaborative, and supportive team.
Gain exposure to global hospitality and operations best practices.
Opportunity to grow as we scale from 100+ to 400+ listings.
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