Full Time Recruitment Coordinator
4 days ago
Position
Market Research Coordinator/Recruiter Full time
Office Hours and location
Monday-Friday 6.30am-3.30pm PHP Time.
Office is located in Cebu City
Company Info
Focus People Market Research Recruitment assists Advertising Agencies, Marketing Departments, Government Departments and Market Research companies with their research projects. We recruit respondents for research projects all around Australia (Metro, Regional and Rural areas), we assist clients to book suitable venues for their research project and assist with ensuring their project runs smoothly and efficiently.
Daily tasks required
Your role will involve working closely with our Melbourne team to find the right people for our client's projects. You will have an excellent phone manner, good communication skills and a high level of attention to detail.
You will mainly be calling people from our large database who want to take part in the research projects we have on offer. These people will have filled out a survey and expressed interest in taking part in these projects. Your role will be to call them, screen them again over the phone to ensure they are meeting our client's requirements then book them into the project. You will send a confirmation email to them and make a note in our database (Focus Pocus) that you have booked them into this project.
There are some projects which require you to call people from a client list. You will need to screen these respondents to make sure they are eligible for the research you are recruiting for and book them into the session.
Skills required
- Must be able to communicate effectively in spoken English with clients and colleagues
- Have a polite, confident phone manner
- Be vibrant and positive
- Enjoy variety and have good work ethic
Programs that we use
- Google drive
- Gmail
- Google docs
- Google Sheets (Excel)
- Focus Pocus (database program)
- Google Meet
- Teamwork
- Google Chat
Qualities we look for in our team
- Self motivated
- Driven to succeed
- Highly organised
- Good attention to detail
- Reliable
- Highly adaptable
- Likes to learn new things
Expectations in this role
You need to make an average of one booking per hour - at least 8 bookings per day - ideally more than this but this is the minimum. This expectation will be from after your initial training period.
Skills/Knowledge/Qualifications needed and Training
All training will be provided however we would love someone who has had previous experience on the phones. Would be ideal if someone knew what market research was (or who has taken part in research themselves).
Approx Start Date
8th of September - this is flexible
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