Customer Account Specialist – Travel

5 days ago


Pasay, National Capital Region, Philippines Work Avenue and Business Solutions Incorporated Full time ₱300,000 - ₱450,000 per year

We are looking for a detail-oriented and customer-focused Customer Account Specialist to manage and support client accounts in the Travel & Hospitality sector. In this role, you will act as the main point of contact for customers, ensuring a high level of satisfaction while coordinating travel-related services and hospitality solutions.

Key Responsibilities:
  • Manage and maintain client accounts, ensuring accurate records and service details
  • Handle customer inquiries related to bookings, accommodations, or hospitality packages
  • Coordinate with internal teams (sales, reservations, operations) to fulfill client needs
  • Provide post-booking support and resolve any service issues or complaints
  • Prepare and deliver reports on account activity, usage, and satisfaction

Qualifications:

  1. High School Graduate (required)
  2. At least 6 months of customer service experience
  3. Good communication skills in English
  4. Willing to work in shifts, weekends, or holidays (as required)

How to Apply:

Send your resume to

Use the job title as your email subject line

Example: Customer Account Specialist - Travel & History || MOA



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