CSR– Travel

5 days ago

Pasay, National Capital Region, Philippines Work Avenue and Business Solutions Incorporated Full time ₱104,000 - ₱130,878 per year

We are hiring Customer Service Representatives for a leading Travel & Hospitality account located at MOA, Pasay. In this role, you will assist international customers with their travel-related inquiries, bookings, and concerns. This is a great opportunity for individuals with strong communication skills and a passion for customer service.


Qualifications:
  • HS/SHS Graduate
  • At least 6 months of international customer service experience (BPO/Call Center)
  • Excellent English communication skills (verbal and written)
  • Willing to work onsite at MOA, Pasay
  • Amenable to shifting schedules, weekends, and holidays

Key Responsibilities:
  • Handle calls, chats, or emails from international travelers
  • Assist with flight/hotel bookings, cancellations, rebooking's, and general inquiries
  • Provide accurate information on travel policies and guidelines
  • Ensure excellent customer experience and resolve issues efficiently
  • Document interactions in the system accurately

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