Marine Travel Supervisor
2 weeks ago
Responsibilities
- Provide high-quality travel services for marine and corporate clients, ensuring efficient and accurate travel arrangements.
- Manage the full travel process, including flight bookings, hotel accommodations, visa coordination, and ground transportation.
- Supervise daily operations of the travel team, ensuring timely and accurate crew travel management.
- Ensure compliance with travel policies, marine fare rules, and client service level agreements.
- Support in staff scheduling, training, and performance management.
- Act as an escalation point for complex bookings, client concerns, and operational issues.
- Maintain accuracy in fare applications, ticketing, and adherence to visa and port regulations.
- Provide 24/7 support on a rotational basis for urgent or last-minute travel changes.
- Perform other related responsibilities as may be assigned with notice.
Duties
- Issue, reissue, and refund air tickets in accordance with fare rules and conditions.
- Assist the team with GDS bookings, fare audits, reissues, and troubleshooting.
- Coach and guide junior travel associates on technical and customer service skills.
- Conduct daily quality checks on bookings, ticketing deadlines, and compliance reports.
- Collaborate with internal coordinators and stakeholders to meet service expectations.
- Report regularly on team performance, challenges, and process improvements.
- Support finance and client reporting through accurate billing and documentation.
- Perform other related duties as may be assigned with notice.
Authority
- Authorized to confirm bookings, issue tickets, and make itinerary changes within approved fare limits.
- Recommend staff training, workflow adjustments, and operational improvements.
- Manage escalated customer issues in the absence of a manager.
Qualifications and Experience
- Diploma or higher in Travel, Hospitality, or a related field.
- At least 5 years of experience in travel operations, ideally in marine or offshore crew travel.
- Strong knowledge of GDS platforms (Amadeus, Sabre, Galileo) and marine fare ticketing procedures.
- Demonstrated leadership skills with experience supervising or leading a small team.
- Excellent interpersonal and organizational skills with strong attention to detail.
- Ability to perform under pressure and manage multiple priorities.
- Willingness to work shifts, weekends, and holidays based on operational needs.
Job Types: Full-time, Permanent
Pay: Php45, Php65,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person
-
Admin Assistant/Receptionist
2 weeks ago
Pasay, National Capital Region, Philippines Navilands Marine Inc. Full time ₱180,000 - ₱250,000 per yearKEY RESPONSIBILITIES:ADMIN ASSISTANTAssist in directing all scheduling of day-to-day services of company driver.Coordinates with our travel agency in arranging flights and hotel reservations for principals, guests and or employees in coordination with HR/Admin.Assist in managing all office renovation.Assist in maintaining and updating all contracts and...
-
Sr Supv, Air Ticketing Tariff Resolutions
1 week ago
Pasay, National Capital Region, Philippines Royal Caribbean Group Full time ₱900,000 - ₱1,200,000 per yearPosition SummaryThe Ticketing & Tariff Resolutions Sr Supervisor is responsible for analyzing, identifying, and actioning all tickets with potential financial recovery for our global offices. The candidate will be responsible for identifying process gaps that cause service failures and financial loss for immediate correction. The Ticketing & Tariff...
-
Roving Store Crew
2 weeks ago
Pasay, National Capital Region, Philippines Vera FNB Group Corporation (District One Manila) Full time ₱18,070 - ₱36,140 per yearJob Summary:The Roving Store Crew will be assigned to different branches as needed to support daily operations. This role ensures consistent customer service, store cleanliness, and product quality across all assigned locations.Key Responsibilities:Assist in daily store operations such as cashiering, serving customers, and handling products.Ensure excellent...
-
Cook
2 weeks ago
Pasay, National Capital Region, Philippines Via Mare Corporation Full time ₱200,000 - ₱250,000 per yearJob Descriptions:Prepare, cook, and plate dishes according to restaurant standards and menu specifications.Ensure all food is handled, stored, and prepared in compliance with food safety and sanitation standards.Maintain cleanliness and organization of kitchen stations, equipment, and utensils.Follow portion control and presentation guidelines to maintain...
-
Sales Executive
2 weeks ago
Pasay, National Capital Region, Philippines 2GO Group Full time ₱120,000 - ₱180,000 per yearPrincipal Duties and Responsibilities:Overall in charge of the onsite operations specific to customer being assigned.Regularly does solicitation and call out to customers.Ensures on-time pick up and delivery of every shipments by conducting regular monitoring of onsite activities.Monitors end to end transactions from booking to delivery up to POD return,...
-
Customer Care Agent
2 weeks ago
Pasay, National Capital Region, Philippines Cebu Pacific Air Full time ₱150,000 - ₱250,000 per yearDepartmentMarketing & Customer ExpJob posted onOct 07, 2025Employment typeProbationaryStep into the forefront of the aviation industry with Cebu Pacific, a trailblazer in creativity and innovation in the Philippines. Our Marketing and Customer Experience team integrates a diverse range of disciplines including Customer Experience, Brand and Technology...
-
Manager, CEL International Contact Center
2 weeks ago
Pasay, National Capital Region, Philippines Royal Caribbean Group Full time ₱1,200,000 - ₱3,600,000 per yearPosition SummaryResponsible for the overall sales and operational delivery of the specific market for the International region. The primary objective is to maximise revenue generating opportunities, identify efficiencies and ensure the quality to the customer is constantly above brand and company expectations, focusing on aligning with each brands strategic...
-
Marine Travel Supervisor
2 weeks ago
Pasay, Philippines Blaseek Full timeResponsibilities Provide high-quality travel services for marine and corporate clients, ensuring efficient and accurate travel arrangements. Manage the full travel process, including flight bookings, hotel accommodations, visa coordination, and ground transportation. Supervise daily operations of the travel team, ensuring timely and accurate crew travel...
-
Marine Travel Supervisor
3 weeks ago
Pasay, Philippines Blaseek Full timeResponsibilities Provide high-quality travel services for marine and corporate clients, ensuring efficient and accurate travel arrangements. Manage the full travel process, including flight bookings, hotel accommodations, visa coordination, and ground transportation. Supervise daily operations of the travel team, ensuring timely and accurate crew travel...
-
Marine Crew Travel Ticketing Specialist
2 weeks ago
Pasay, Philippines Rayomar Group of Companies Full timeA leading travel management company in the Philippines is seeking a Marine Crew Ticketing Specialist to manage travel arrangements for seafarers. The role involves issuing tickets and providing top-notch customer service while ensuring compliance with airline guidelines. Candidates should possess a degree in a related field and experience with GDS platforms....
-
Marine Crew Reservation Associate
3 days ago
Pasay, Philippines Rayomar Group of Companies Full timeSwire Travel Philippines, Inc. is one of the most established travel management companies in the Philippines. Having expanded from corporate travel to marine and leisure markets, Swire continues to deliver reliable and efficient travel solutions to thousands of travelers worldwide. Job Description The Marine Crew Ticketing Specialist is responsible for...
-
Pasay, Philippines De Castro Consulting Full timeKey Responsibilities Supervise, coordinate and direct the field crew in rockworks and aggregate handling (rock placement, revetments, armour‑stone). Interpret engineering drawings, specifications and scope of works; allocate manpower, equipment (cranes, barges, excavators, rock hoppers) and materials to meet production targets. Inspect incoming...
-
Sr Supv, Air Ticketing Tariff Resolutions
1 week ago
Pasay P, Philippines Royal Caribbean group Full time ₱1,200,000 - ₱2,400,000 per yearPosition Summary:The Ticketing & Tariff Resolutions Sr Supervisor is responsible for analyzing identifying and actioning all tickets with potential financial recovery for our global offices The candidate will be responsible for identifying process gaps that cause service failures and financial loss for immediate correction The Ticketing & Tariff Resolutions...
-
Area Sales Supervisor
4 weeks ago
Pasay, Philippines Arvin International Marketing Full timeResponsibilities: Supervise and lead a team of Business Development Officers in the assigned area Set sales targets and ensure these are met or exceeded Implement and monitor sales strategies aligned with company objectives Develop and maintain strong relationships with key clients, distributors, and retail partners Conduct regular field visits to monitor...
-
Cruise Consultant, Trade Sales
2 weeks ago
Pasay, Philippines Royal Caribbean Group Full timeCruise Consultant, Trade Sales Royal Caribbean Group This position is part of the Sales organization, where the Trade Sales Agent is the first point of contact for Travel Agent/Partner calling into our contact center. The role handles inbound and outbound calls, emails, and tickets up until the time the guest sails. The Agent is responsible for selling and...
-
Visa Associate
4 weeks ago
Pasay, Philippines OSM SHIP MANAGEMENT PTE. LTD. Full timeDUTIES AND RESPONSIBILITIES: Assist customers in completing visa applications accurately through online portals or manual forms. Verify all supporting documents to ensure they meet embassy or consulate requirements. Ensure timely submission and follow-up of applications to embassies or authorized agents. Ensure all visa applications comply with data...
-
HR Supervisor
2 weeks ago
Pasay P, Philippines MARKET PLACE CHRISTIAN COOPERATIVE Full time ₱240,000 - ₱300,000 per yearBachelor's degree in Human Resource Management, Psychology, Business Administration, or related field.At least 3–5 years of solid experience in HR, with a focus on recruitment, deployment, and manpower planning.Exposure to third-party manpower or service contracting setup is an advantage.Strong knowledge of DOLE labor laws, D.O. 174, and other employment...