Client Success Specialist

3 days ago

San Juan Central Post Office P, Philippines BELO MEDICAL GROUP INC Full time ₱276,000 - ₱300,000 per year

Job Summary:

The Client Success Specialist is responsible for maintaining and strengthening relationships with clients by ensuring their satisfaction, supporting their goals, and aligning client outcomes with the company's business objectives. This role plays a key part in driving client retention, fostering long-term engagement, and supporting the growth of assigned accounts through strategic support and coordination with internal teams.

Key Responsibilities:

  • Serve as the primary point of contact for assigned clients, ensuring effective communication and timely resolution of concerns.
  • Achieve monthly performance objectives related to client satisfaction, retention, and account growth.
  • Support business development by identifying and assisting in the acquisition of new, profitable client accounts.
  • Develop and implement client success plans, including regular engagement schedules, performance reviews, and strategic check-ins.
  • Monitor client activity, identify risk factors, and proactively address issues to ensure continued satisfaction and partnership longevity.
  • Ensure timely follow-up and collection of receivables in coordination with the finance team.
  • Collaborate with internal departments including sales, finance, operations, and support to enhance the overall client experience.
  • Maintain accurate and up-to-date records of client interactions, transactions, and progress reports.

Job Qualifications:

Education:

  • Bachelor's degree in Business Administration, Marketing, Communications, or any related field.

Experience:

  • Minimum of one (1) year of relevant experience in client success, account management, or sales support.
  • Background in the pharmaceutical, medical, or B2B services industry is preferred.

Skills and Competencies:

  • Strong interpersonal and relationship management skills
  • Excellent verbal and written communication abilities
  • Proficiency in Microsoft Office and customer relationship management (CRM) systems
  • Strong organizational skills with attention to detail
  • Ability to manage multiple client accounts and meet performance targets in a fast-paced environment
  • Analytical thinking and problem-solving capability

Job Type: Full-time

Pay: Php23, Php25,000.00 per month

Work Location: In person

  • Client Success Specialist(Sales Representative)

    3 days ago

    San Juan, National Capital Region, Philippines Belo Medical Group, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Position Title: Client Success Specialist I. Job Summary The Client Success Specialist is responsible for maintaining and strengthening relationships with clients by ensuring their satisfaction, supporting their goals, and aligning client outcomes with the company's business objectives. This role plays a key part in driving client retention, fostering...

  • Client Success Admin Support

    3 days ago

    Mandaluyong Central Post Office P, Philippines Advanced Outsourcing and Business Services, Inc Full time ₱240,000 - ₱360,000 per year

    Job Overview:The CS Admin Support is responsible for providing administrative and operational support to the sales team. This role ensures accurate documentation, smooth coordination with internal departments, and efficient handling of customer requirements. By managing CS-related tasks, the CS Admin Support enables the CS team to focus on driving revenue...

  • Client Success Manager

    1 day ago

    San Fernando, Ilocos, Philippines INS Back Office Solution System Incorporated Full time ₱900,000 - ₱1,200,000 per year

    The Client Success Manager is responsible for overseeing a specific team or group of individuals to ensure the successful completion of tasks, projects, or goals. The primary goal of a Client Success Manager is to build strong, long-term relationships with clients by understanding their needs, addressing their concerns, and helping them achieve their desired...

  • Ranking Specialist

    7 days ago

    Makati Central Post Office, Philippines Booth & Partners Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionAs a Ranking Specialist, you will be immersed in the exciting realm of leveraging artificial intelligence to propel our clients' organic search performance to new heights. This role is designed to provide hands-on experience and exposure to cutting-edge practices, allowing you to cultivate your skills while leveraging technology that is...

  • Ranking Specialist

    7 days ago

    Makati Central Post Office, Philippines Booth and Partners Pte Ltd Full time $9,000,000 - $12,000,000 per year

    As a Ranking Specialist, you will be immersed in the exciting realm of leveraging artificial intelligence to propel our clients' organic search performance to new heights. This role is designed to provide hands-on experience and exposure to cutting-edge practices, allowing you to cultivate your skills while leveraging technology that is actively shaping the...

  • Barista Sales

    1 week ago

    Quezon City Central Post Office P, Philippines Concept Specialist Full time ₱216,840 per year

    Knowledgeable in the related field.Experience as a barista is requiredOutstanding interpersonal communication and customer service skills.With manual coffee machines experience (any brand is fine)Must have a pleasing personalityTrustworthyCreative and detail orientedPresentable and has the ability to converse with clients.Willing to do overtimeMust be driven...

  • Store Manager

    2 weeks ago

    Quezon City Central Post Office P, Philippines Concept Specialist Full time ₱180,000 - ₱360,000 per year

    Collaborates with operational/brand managers to set performance standards. Standards may be based on sale and operational goals.Ensure that goals and objectives are clearly communicated with branch staff; provides guidance and leadership to enable staff to meet the set goals and objectives.Maintains and develops positive relationships with existing and...

  • Customer Success

    3 weeks ago

    San Juan, Philippines SupportFinity™ Full time

    Overview Job Title: Customer SuccessLocation: Remote (Global)Company: Pro Coffee Gear Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Customer Success leader to guide and evolve our global customer experience function. This strategic role is essential to...

  • Sales Specialist

    1 day ago

    Makati Central Post Office P, Philippines 1AMI Manpower Corp Full time ₱600,000 per year

    We are seeking a proactive and self-driven Sales Specialist t join our growing team. This role requires initiative, strategic thinking, and the ability to manage the full sales cycle—from lead generation to account turnover. You will be responsible for identifying potential clients, understanding their security challenges, presenting service solutions, and...

  • Financial Planning Specialist

    2 days ago

    Makati Central Post Office P, Philippines Tranzend Solutions Trading Corporation Full time ₱900,000 - ₱1,200,000 per year

    QUALIFICATIONSGraduate of any Finance or Accounting related course2-3 years' experience in Financial Planning & Analysis is a plusExperience in configuring and using planning solutions is a plusKnowledge in MS ExcelAble to work on-site client premises (within Metro Manila)Financial AnalysisPower BITableauQlik Sense / QlikViewGoogle Data Studio / LookerStrong...