Customer Success Supervisor
4 weeks ago
Job Qualifications Graduate of any Industrial Engr. or Business-related courses Wide experience of leadership and people management (5+ yrs experience) At least 3+ years’ experience in customer success and/or project management roles Strong communication, interpersonal, problem-solving and project management abilities Strong understanding of IT solutions (e.g. ERP, POS, HRIS, Microsoft technology, IT services) Ability to work collaboratively with cross-functional teams (sales/marketing, tech support, project team, etc.) Experience in customer service, account management or similar roles is an advantage Job Responsibilities Organization, motivation, supervision, training, leading and monitoring of Customer Success Team Collaborate with the Sales Team and the Internal Delivery Team to ensure committed project objectives are met and project issues are resolved. Updating of the project progress and escalating project red flags to all project stakeholders Build and maintain strong relationships with clients to ensure satisfaction and retention Manage Client Onboarding and Training process Manages Customer Relationships. Monitor customer satisfaction metrics, usage, and feedback to proactively address issues and improve service delivery Aligns client business goals to proposed IT solutions Champion the voice of the customer internally, providing insights to improve products and services #J-18808-Ljbffr
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Customer Service Supervisor
4 hours ago
San Juan, National Capital Region, Philippines Whiteplane Inc. Full time ₱240,000 - ₱360,000 per yearCustomer Service Supervisor – Front Desk (After Sales)Job OverviewThe Customer Service Supervisor – Front Desk (After Sales) is responsible for leading day-to-day front-line operations and ensuring exceptional customer satisfaction throughout the after-sales process. This role oversees front desk staff, manages escalated concerns, and ensures that all...
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Customer Service Supervisor
4 hours ago
San Juan, National Capital Region, Philippines Whiteplane Inc. Full time ₱240,000 - ₱360,000 per yearLocation: Level 1, Greenhills Promenade, Missouri St. San Juan CityThe Customer Service Supervisor – Front Desk (After Sales) is responsible for overseeing daily front-line operations and ensuring the highest level of customer satisfaction in all after-sales interactions. This role supervises front desk staff, resolves escalated customer concerns, and...
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Success Manager
4 weeks ago
San Juan, Philippines Thumbtack Full timeThumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements....
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Talent Connect
4 weeks ago
San Juan, Philippines Convergys Full timeJob Title:Talent Connect - Specialist, Customer SuccessJob Description**You Have:*** 2+ years of experience working in a customer service* Prior success in achievement of personal and team sales quota/goals* Experience in high-volume calling* Experience learning new technology and data* Process orientation and ability to follow call scripts* Problem solving...
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Procurement Supervisor
2 weeks ago
San Juan, National Capital Region, Philippines Citicore Power Inc., Full time ₱900,000 - ₱1,200,000 per yearAbout the role As a Procurement Supervisor at Citicore, you will play a pivotal role in overseeing the company's procurement activities, ensuring the efficient and cost-effective acquisition of goods and services to support the organization's operations.Qualifications:A graduate of Bachelor's Degree in Engineering, Supply Chain Management, or any related...
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Store Supervisor
4 weeks ago
San Juan, Philippines candidcoffeeph Full timeLove coffee and enjoy leading a team? Join Candid Coffee Enterprise OPC , where passion, quality, and great service brew together! We’re looking for a Store Supervisor who can take charge of daily operations, guide the team, and ensure every guest enjoys an excellent coffee experience. Key Responsibilities Oversee daily store operations and ensure smooth,...
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Payroll Supervisor
3 hours ago
San Juan, National Capital Region, Philippines Anthem Shoppes Inc. Full time ₱200,000 - ₱250,000 per yearPAYROLL SUPERVISORPayroll processing: Manages the payroll process to ensure accurate and timely processing of salaries, bonuses, benefits, and deductionsPayroll reporting: Oversees payroll reporting, including income tax returns and provident fund fillingCompliance: Ensures compliance with applicable federal and state laws, labour laws, tax regulations, and...
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Transportation and Dispatch Supervisor
2 weeks ago
San Juan, Philippines Private Advertiser Full timeJob Description The Transportation and Dispatch Supervisor is responsible for ensuring the efficient scheduling, coordination, and monitoring of daily deliveries. This role oversees the dispatch team and delivery fleet to guarantee timely and accurate distribution of goods while maintaining operational efficiency and compliance with company policies. Key...
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Customer Service Intern
4 hours ago
San Juan, National Capital Region, Philippines ECOSHIFT CORPORATION Full time ₱200,000 - ₱400,000 per yearJob Summary:The Customer Service Intern will assist the team in verifying client information, encoding data accurately into the company system, and supporting customer service operations. This role aims to provide hands-on experience in client management, data handling, and customer communication while maintaining confidentiality and accuracy in all...
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Customer Service Supervisor
2 hours ago
San Juan, National Capital Region, Philippines Whiteplane, Inc. Full time ₱200,000 - ₱250,000 per yearJob description:Location: Level 1, Greenhills Promenade, Missouri St. San Juan CityJob OverviewThe Sales Associate is responsible for driving sales and ensuring an excellent shopping experience in the assigned store. This role involves meeting sales goals, delivering outstanding customer service, maintaining attractive displays, and managing inventory to...