Client Success Specialist

8 hours ago

San Juan, Philippines Belo Medical Group, Inc. Full time

Client Success Specialist (Sales Representative) Job Summary The Client Success Specialist is responsible for maintaining and strengthening relationships with clients by ensuring their satisfaction, supporting their goals, and aligning client outcomes with the company’s business objectives. This role plays a key part in driving client retention, fostering long‑term engagement, and supporting the growth of assigned accounts through strategic support and coordination with internal teams. Key Responsibilities Serve as the primary point of contact for assigned clients, ensuring effective communication and timely resolution of concerns. Achieve monthly performance objectives related to client satisfaction, retention, and account growth. Support business development by identifying and assisting in the acquisition of new, profitable client accounts. Develop and implement client success plans, including regular engagement schedules, performance reviews, and strategic check‑ins. Monitor client activity, identify risk factors, and proactively address issues to ensure continued satisfaction and partnership longevity. Ensure timely follow‑up and collection of receivables in coordination with the finance team. Collaborate with internal departments including sales, finance, operations, and support to enhance the overall client experience. Maintain accurate and up‑to‑date records of client interactions, transactions, and progress reports. Qualifications Education Bachelor’s degree in Business Administration, Marketing, Communications, or any related field. Experience Minimum of one (1) year of relevant experience in client success, account management, or sales support. Background in the pharmaceutical, medical, or B2B services industry is preferred. Skills and Competencies Strong interpersonal and relationship management skills Excellent verbal and written communication abilities Proficiency in Microsoft Office and customer relationship management (CRM) systems Strong organizational skills with attention to detail Ability to manage multiple client accounts and meet performance targets in a fast‑paced environment Analytical thinking and problem‑solving capability Seniority level Entry level Employment type Full‑time Job function Sales and Business Development Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing Location Manila, National Capital Region, Philippines #J-18808-Ljbffr

  • Client Success Specialist

    3 days ago

    San Juan, National Capital Region, Philippines Belo Medical Group Full time ₱40,000 - ₱80,000 per year

    Position Title: Client Success SpecialistI. Job SummaryThe Client Success Specialist is responsible for maintaining and strengthening relationships with clients by ensuring their satisfaction, supporting their goals, and aligning client outcomes with the company's business objectives. This role plays a key part in driving client retention, fostering...

  • Client Success Specialist

    2 weeks ago

    San Juan Central Post Office P, Philippines BELO MEDICAL GROUP INC Full time ₱276,000 - ₱300,000 per year

    Job Summary:The Client Success Specialist is responsible for maintaining and strengthening relationships with clients by ensuring their satisfaction, supporting their goals, and aligning client outcomes with the company's business objectives. This role plays a key part in driving client retention, fostering long-term engagement, and supporting the growth of...

  • Client Success Manager

    1 week ago

    San Fernando, Ilocos, Philippines INS Back Office Solution System Incorporated Full time ₱900,000 - ₱1,200,000 per year

    The Client Success Manager is responsible for overseeing a specific team or group of individuals to ensure the successful completion of tasks, projects, or goals. The primary goal of a Client Success Manager is to build strong, long-term relationships with clients by understanding their needs, addressing their concerns, and helping them achieve their desired...

  • Customer Success Supervisor

    2 weeks ago

    San Juan, Philippines Alliance Software Inc. Full time

    Job Qualifications Graduate of any Industrial Engr. or Business-related courses Wide experience of leadership and people management (5+ yrs experience) At least 3+ years’ experience in customer success and/or project management roles Strong communication, interpersonal, problem-solving and project management abilities Strong understanding of IT solutions...

  • Customer Success Supervisor

    3 days ago

    San Juan, National Capital Region, Philippines Alliance Software Inc. Full time

    Job Qualifications:Graduate of any Industrial Engr. or Business-related coursesWide experience of leadership and people management (5+ yrs experience)At least 3+ years' experience in customer success and/or project management rolesStrong communication, interpersonal, problem-solving and project management abilitiesStrong understanding of IT solutions (e.g....

  • Talent Connect

    2 weeks ago

    San Juan, Philippines Convergys Full time

    Job Title:Talent Connect - Specialist, Customer SuccessJob Description**You Have:*** 2+ years of experience working in a customer service* Prior success in achievement of personal and team sales quota/goals* Experience in high-volume calling* Experience learning new technology and data* Process orientation and ability to follow call scripts* Problem solving...

  • Onboarding Specialist | Permanent WFH

    2 weeks ago

    San Juan, Philippines Bizforce Full time

    The Onboarding Specialist ensures a smooth, efficient, and engaging experience for all new hires joining the organization. Acting as the central point of coordination between Recruitment, Client Success, HR, IT, and Client Teams, this role manages the end-to-end onboarding process — from offer acceptance through full integration. The Onboarding Specialist...

  • HR Specialist

    2 hours ago

    San Juan, Philippines VA Masters - vamasters.com Full time

    Virtual Assistant/Admin Operations at K & A Productions, Inc. Are you a motivated and highly organized individual with a passion for recruitment and client success? We’re looking for a Talent Acquisition Specialist to join our dynamic, fast-paced team! This role is a blend of recruitment, client relationship management, and administrative support, perfect...

  • GrowthAssistant (GA) Success Manager – Remote

    3 weeks ago

    San Juan, Philippines GrowthAssistant Full time

    Overview GrowthAssistant (GA) Success Manager – Remote GrowthAssistant connects exceptional global talent with fast-growing U.S. companies and is committed to helping every Growth Assistant (GA) succeed. As part of our Support/Core Team, you’ll play a key role in ensuring that each GA thrives in their client placement, grows in their role, and embodies...

  • Onboarding Specialist Technology

    2 weeks ago

    San Juan, Philippines Expansion International Group Ltd Full time

    Location: Remote (Philippines-based, working UK hours) Employment Type: Full-time WeChange.AI enables organisations to lead their own change and transformation. Our platform and approach help clients design, deliver, and embed change at scale – combining proven frameworks with AI-driven insights. We work with leading organisations to drive adoption,...