ServiceNow Developer
5 days ago
Key Responsibilities:
- Design, develop, and configure ServiceNow applications and modules in alignment with business requirements.
- Collaborate with stakeholders to understand processes and identify opportunities for automation and improved user experience.
- Implement workflows, business rules, UI policies, and client scripts to enhance platform functionality.
- Integrate ServiceNow with other enterprise systems to provide a unified employee experience across HR, IT, and other business services.
- Maintain and enhance existing ServiceNow applications, ensuring performance, scalability, and security.
- Participate in agile/scrum ceremonies and work closely with business analysts, architects, and project managers to deliver high-quality solutions on time.
- Support testing, debugging, and troubleshooting activities throughout the development lifecycle.
- Prepare and maintain technical documentation and user guides for implemented solutions.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
- Minimum of 3 years' experience in ServiceNow development, configuration, and customization.
- Proficient in JavaScript, HTML, CSS, and ServiceNow APIs.
- Strong understanding of ServiceNow modules such as HRSD, ITSM, and Employee Center.
- Experience in designing solutions that unify and streamline employee services across multiple departments is a plus.
- Familiarity with integration tools and techniques (REST/SOAP, MID Server, IntegrationHub).
- Strong problem-solving skills with the ability to work independently and in a team environment.
- ServiceNow Certified System Administrator (CSA) certification is a plus; additional ServiceNow certifications are a plus.
- Experience in backend development C#, .Net, SQL, CloudRun are a plus
Preferred Skills:
- Experience with Employee Journey Management or similar employee engagement platforms.
- Knowledge of HR processes, onboarding/offboarding workflows, and service portals.
- Understanding of user experience (UX) principles for enterprise application
Work Setup: Hybrid
Work Schedule/Shift: Regular Day Shift
Job Types: Full-time, Permanent
Work Location: In person
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