Sales Trainer

We're Hiring: Sales Trainer

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered

We are currently on the lookout for a Sales Trainer join our team at Cloudstaff, the #1 workplace everywhere Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant

Role
: Sales Trainer

Work Arrangement
: Work from Office

Location
: Philippines - Ortigas

Schedule
: Night shift

About the Role

The
Sales
Trainer will design and deliver engaging training modules that equip our sales agents to excel at selling the clients telephone solution. You'll aid with onboarding new hires, provide ongoing skill development, and ensure the team is confident in both product knowledge and sales process. The role is part trainer and part call quality analyst. You'll review and score calls, detailing notes that will assist with sales development and program compliance. This mid-level role is suited for experienced trainers and call quality gurus who bring energy, creativity, and sales expertise onsite at our office on a night shift schedule aligned with US hours.

Key Responsibilities:

• Design and deliver new hire onboarding and ongoing training programs focused on UCaaS sales.
• Develop engaging content such as presentations, playbooks, role-play exercises, and video modules.
• Partner with Pioneer Team Lead to coach agents on sales skills including prospecting, discovery, objection handling, and closing.Ensure product knowledge is up-to-date; partner with Product Marketing to update training materials.
• Assess training effectiveness through performance metrics and feedback, refining programs as needed.
• Facilitate training sessions in-person and virtually with strong presence and interactivity.
• Maintain training documentation, certification paths, and enablement resources.
• Monitor, score, and calibrate with the client on call monitoring feedback.
• Assist with optimizing call quality feedback forms based on current trends and performance opportunities.
• Provide insights into customer feedback and market trends to support ongoing business development.

Qualification and requirements:

• Bachelor's degree in Business, Marketing, Communications, or related field (preferred).
• 3–5 years of experience in sales training, enablement, or L&D with a focus on technology sales including call quality scoring and management.
• Proven ability to design and deliver engaging, interactive training content.
• Strong understanding of UCaaS, SaaS, or telecom sales cycles.
• Excellent facilitation skills, with the ability to engage audiences virtually and in person.
• Ability to analyze call quality data and translate insights into actionable strategies.
• Hands-on approach to problem-solving, with a willingness to dive into deals when needed.
• Highly motivated, results-driven, and adaptable to a dynamic work environment.
• Willingness and ability to work onsite during US hours (night shift, PH time).

Non-negotiable skills & requirements:

• 3–5 years of experience in sales training, enablement, or L&D with a focus on technology sales including call quality scoring and management.
• Proven ability to design and deliver engaging, interactive training content.
• Strong understanding of UCaaS, SaaS, or telecom sales cycles.
• Willingness and ability to work onsite during US hours (night shift, PH time)

Perks & Benefits:

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**