Customer Service

2 weeks ago

Mandaluyong City, National Capital Region, Philippines Compliant Business Processing Full time

Job Scope

  • Process Import Bookings and coordinate customer order with overseas agents
  • Communicate with customers, service providers, airlines, shipping lines, overseas agent
  • Shipment order tracking / status reports
  • Job invoicing / processing creditor invoices
  • Arranging transport / cartage
  • Maintain safe and clean working area by complying with company policies and procedures

Qualifications

  • Graduate of Customs Administration or related course
  • More than 5 years experience in the industry (logistics, freight forwarding)
  • Solid work exposure in the end to end activities of order processing
  • Experience in using Cargowise/ ICS/ Excel
  • Strong attention to detail
  • Able to work autonomously
  • Excellent Customer Service skills

Others:

  • Permanent WFH* (terms and conditions apply).
  • HMO and Life insurance coverage on the first day of work.
  • Amenable to work on different shifts (AM, Mid, Night Shift)
  • Company to provide internet allowance and PC.
  • 20% Night Differential and Other Allowance
  • Loyalty award and Others.

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