
Customer Service
5 days ago
Job Scope
- Process Import Bookings and coordinate customer order with overseas agents
- Communicate with customers, service providers, airlines, shipping lines, overseas agent
- Shipment order tracking / status reports
- Job invoicing / processing creditor invoices
- Arranging transport / cartage
- Maintain safe and clean working area by complying with company policies and procedures
Qualifications
- Graduate of Customs Administration or related course
- More than 5 years experience in the industry (logistics, freight forwarding)
- Solid work exposure in the end to end activities of order processing
- Experience in using Cargowise/ ICS/ Excel
- Strong attention to detail
- Able to work autonomously
- Excellent Customer Service skills
Others:
- Permanent WFH* (terms and conditions apply).
- HMO and Life insurance coverage on the first day of work.
- Amenable to work on different shifts (AM, Mid, Night Shift)
- Company to provide internet allowance and PC.
- 20% Night Differential and Other Allowance
- Loyalty award and Others.
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