Customer Service Representative

2 weeks ago

Mandaluyong City, National Capital Region, Philippines DigiDesk Full time ₱150,000 - ₱250,000 per year

We are hiring
Customer Service Representatives
to join the growing team of one of our valued call center clients based in
Mandaluyong City.
This role offers a chance to work on established accounts, providing front-line support to customers in need of assistance.

If you're looking to start or grow your career in the BPO industry, this is your chance to build a stable and meaningful path in customer service.

Key Responsibilities:

  • Handle inbound calls from customers
  • Provide accurate, empathetic, and efficient assistance tailored to each campaign's requirements.
  • Document all customer interactions clearly and accurately in the system.
  • Maintain professionalism and excellent customer service in every interaction.
  • Meet performance metrics including quality scores, attendance, and customer satisfaction.

Qualifications:

  • Senior High School graduate or equivalent; college undergraduates are welcome to apply.
  • Strong command of the English language, both spoken and written.
  • BPO experience is an advantage but
    not required
    — fresh graduates are welcome.
  • Willing to work
    on-site
    and on
    shifting schedules
    , including weekends and holidays.

What's in It for You:

  • Competitive salary package and performance incentives
  • Paid training specific to the assigned account
  • Healthcare and government-mandated benefits
  • Supportive work environment and career development opportunities
  • Immediate hiring and onboarding process

Apply now through Digidesk and let's fast-track your career in customer service

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