Customer Service Healthcare

2 weeks ago

Taguig, National Capital Region, Philippines iEX Tech Ph Full time ₱500,000 - ₱1,000,000 per year

Great Passion. Great vision. Great People. Be an iOPEXian today

We are looking for awesome professionals who wants to join our # team

Responsibilities

  • Provide exceptional customer service support through various non-voice channels, such as email, chat, and web forms
  • Respond to customer inquiries, complaints, and requests in a timely and efficient manner
  • Assist customers with a wide range of healthcare-related tasks, including benefit verification, claims processing, and account management
  • Maintain detailed records and documentation to support the customer service process

Qualifications:

  • Preferably with at least 6 months of BPO experience
  • Senior High School or High school old curriculum graduates with good communications are welcome to apply
  • No experience required
  • Should be willing to work onsite on a shifting in BGC, Taguig

Other info:

  • Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
  • Work set up: Onsite
  • Schedule: Shifting
  • Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Discounted lunch
  • Employee discount
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Application Question(s):

  • Are you comfortable to report onsite in BGC, Taguig? (Please do not leave this question unanswered)
  • What city are you currently residing in? (Please do not leave this question unanswered)
  • How much is your expected and most recent salary? (Please do not leave this question unanswered)
  • Do you have any residence near Metro Manila or Taguig? (If you are residing outside of Metro Manila)
  • Walk in and look for YAN/KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig
  • Are you comfortable to work on a shifting schedule? (Please do not leave this question unanswered)
  • Have you applied and dropped by in our office within the last 6 months? (Please do not leave this question unanswered)
  • Please make sure to complete this application form:
  • Are you willing to be reprofiled to other openings that we have or for a voice account? (If you are residing outside of Metro Manila)
  • How long is your BPO experience?

Education:

  • Senior High School (Preferred)

Experience:

  • Customer Service : 1 year (Preferred)

Work Location: In person

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