Healthcare Customer Service Representative

1 day ago

Taguig, National Capital Region, Philippines beBeeSupport Full time ₱2,000,000 - ₱3,000,000
Job Opportunity

We are seeking an exceptional Support Specialist to provide top-notch customer service and support to patients, healthcare providers, and insurance companies. The ideal candidate will possess strong communication skills, problem-solving abilities, and experience in a customer-facing environment.

This is a fantastic opportunity for individuals who thrive in dynamic environments and are passionate about delivering exceptional customer experiences.

Duties:
  • Address and resolve inquiries related to patient records, appointment scheduling, billing, insurance claims, and general healthcare services
  • Analyze problems and provide information/solutions
  • Develop and maintain positive customer relationships and collaborate with various functions within the organization to ensure customer requests and questions are handled efficiently
Requirements:
  • Associate's degree in a relevant field or equivalent experience
  • Minimum of 1 year of experience in a customer service environment
  • Strong oral, written, and interpersonal communication skills
  • Problem-solving skills, facilitation skills, and analytical skills

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