
Customer Service Representative
6 days ago
Now Hiring: Healthcare Support Associate (On-site)
Location: Ebloc 3 Building, Padriga St., Cebu IT Park, Lahug, Cebu City
Schedule: Rotating 8-hour shifts based on client requirements (may include nights and weekends)
About the Role
Join our growing team as a Healthcare Support Associate and play a vital role in assisting U.S.-based healthcare providers. You'll provide administrative and operational support to clinics and medical professionals, ensuring efficient and high-quality service delivery.
Key Responsibilities
- Assist U.S. healthcare providers with administrative and operational tasks.
- Respond to patient or client inquiries through calls, emails, or chat in a professional manner.
- Maintain accurate records and documentation.
- Support clinic operations by performing task-based processes aligned with client needs.
- Collaborate with team members to achieve performance goals.
Qualifications
- Excellent English communication skills (both written and verbal).
- At least 1 year of experience in healthcare support or 1–5 years in the BPO industry (customer or technical support experience preferred).
- Strong attention to detail and ability to multitask.
- Willing to work on rotating shifts aligned with U.S. business hours.
- Quick learner with a client-focused mindset.
Why You'll Love Working With Us
- Competitive salary package
- Paid training and opportunities for career advancement
- 13th-month pay and performance-based bonuses
- Comprehensive health insurance coverage
- Overtime pay and night differential
- Fun, engaging company events
- Free on-site parking
Work Type: Full-time
Work Setup: On-site
Ready to start your career in healthcare support?
Apply now and be part of a team that values growth, collaboration, and excellence.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Free parking
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person
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