Sales Executive
1 day ago
Operational
Ensures professional sales calls, average of 6-8 quality calls a day based on defined call objectives
Maintains a detailed knowledge of resort facilities, products and services
To conduct extensive competitor researches and constantly monitor competitor hotels' sales initiatives and recommend initiatives to Senior Managers / DOSM
To implement effective target selection process and develop appropriate and effective sales solicitation strategies to increase hotel's market share
Business Development - Identify new business opportunities through telemarketing activities, market research and implement sales solicitation strategies
To entertain target and potential clients based on business priorities.
To ensure a high level of exposure for the resort through direct sales solicitation, telephone contact and written communication.
To make sure all sales proposals, presentation materials and other sales communications are in line with Solaire's brand standards, and updated in terms of information.
Implement agreed sales action plans as outlined in the Personal Business Plan
Achieves the monthly and annual personal sales target
To ensure all contracts signed by or on behalf of Sales and Marketing department follow the established policies and procedures.
To attend corporate functions to network and promote the resort as assigned by the Senior Manager and/or DOSM.
To manage all key sales accounts and groups, to evaluate them based on sales account analysis prepared by Revenue Management Team
To be aware of community, business, political and social factors that may affect the hotel's financial performance.
To spearhead and / or participate in sales solicitation activities
Administration
Ensures that an efficient and accurate database system both manually and electronically (Sales and Catering System ) is maintained at all times
Collaborates with the Coordinators for the maintenance of a complete file of all Letter of Agreements , Contracts and quotations for the resort
Attends and contributes to all Meetings as required
To ensure the best use is made of technology (i.e. Sales and Catering system) and data integrity/cleanliness
Customer Service
To provide exceptional guest service at all times providing positive and constructive feedback as necessary to the respective Department
To handle all guest and internal customer complaints related to Sales/Events and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.
Liaises and works closely with related operating departments ensuring guests requests and expectations are met
Job Type: Full-time
Pay: Php25, Php30,000.00 per month
Benefits:
- Free parking
- Health insurance
- Staff meals provided
Application Question(s):
- How many years of work experience in hotel/ events sales/food & beverage/front office or any industry related to customer service do you have?
Experience:
- Sales: 1 year (Required)
Work Location: In person
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