URGENT: Scheduling
6 days ago
- Plan and maintain work schedules and routes for technicians which ensure smooth day-to-day operations and maximized revenue
- Assign jobs based on skills, location, urgency, and availability
- Monitor job progress and provide real-time updates to customers and staff
- Adjust schedules as needed to resolve conflicts, delays, cancellations, and urgent requests
- Act as a central point of contact between clients, technicians, operations, other schedulers, sales, and management via constant phone calls, DMs, texts, emails, and internal notes
- Ensure compliance with service-level agreements and company standards
- Experience as a dispatcher, scheduler, or coordinator (field service scheduling experience preferred)
- Strong organizational and problem-solving skills
- Articulate, Pleasant, and Shrewd in client communications
- Proficiency with google suite, Hubspot, and FSMs/Dispatching softwares
- Ability to work under pressure and handle multiple priorities
- 40 hours per week
- Monday to Friday
- 9AM - 6PM Eastern Standard Time Zone
- $5-$6USD/hour
- HMO coverage after 1 year of employment.
Workstaff360 is the ultimate virtual assistance solution. Our range of 360-degree services encompasses Executive Assistance, Virtual Support, Sales, Customer Service, and Bookkeeping. Benefit from the expertise of our carefully selected remote workers, ensuring cost-effectiveness and efficiency to drive your business toward success. Unlock the simplicity of Workstaff360 for streamlined operations and dedicated growth
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