URGENT: Scheduling

2 weeks ago


Work from Home, Philippines Workstaff360 Full time $104,000 - $130,878 per year
Description
  • Plan and maintain work schedules and routes for technicians which ensure smooth day-to-day operations and maximized revenue
  • Assign jobs based on skills, location, urgency, and availability
  • Monitor job progress and provide real-time updates to customers and staff
  • Adjust schedules as needed to resolve conflicts, delays, cancellations, and urgent requests
  • Act as a central point of contact between clients, technicians, operations, other schedulers, sales, and management via constant phone calls, DMs, texts, emails, and internal notes
  • Ensure compliance with service-level agreements and company standards
Hard Requirements:
  • Experience as a dispatcher, scheduler, or coordinator (field service scheduling experience preferred)
  • Strong organizational and problem-solving skills
  • Articulate, Pleasant, and Shrewd in client communications
  • Proficiency with google suite, Hubspot, and FSMs/Dispatching softwares
  • Ability to work under pressure and handle multiple priorities
Schedule:
  • 40 hours per week
  • Monday to Friday
  • 9AM - 6PM Eastern Standard Time Zone
Offer and Benefits:
  • $5-$6USD/hour
  • HMO coverage after 1 year of employment.
About WorkStaff360

Workstaff360 is the ultimate virtual assistance solution. Our range of 360-degree services encompasses Executive Assistance, Virtual Support, Sales, Customer Service, and Bookkeeping. Benefit from the expertise of our carefully selected remote workers, ensuring cost-effectiveness and efficiency to drive your business toward success. Unlock the simplicity of Workstaff360 for streamlined operations and dedicated growth


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