ServiceNow Developer or Administrators-Remote
6 days ago
URGENT ServiceNow Developer or Admin
We are urgently looking for ServiceNow Developer or Administrators-Remote Makati Philippines
Responsibilities:
· Support, configure, and administer the ServiceNow platform, with a strong focus on ITSM modules (Incident, Problem, Change, Request, Knowledge Management).
· Design, develop, and enhance ITSM processes to improve service delivery and efficiency.
· Configure and customize ServiceNow, including workflows, business rules, scripts, UI policies, client scripts, notifications, and data policies.
· Track, analyze, and report on KPIs and performance metrics related to IT service management.
· Interpret complex data sets, identify patterns/trends, and recommend actionable improvements.
· Collaborate with IT teams and business stakeholders to ensure alignment with service delivery objectives and performance targets.
· Maintain up-to-date documentation for ITSM processes, configurations, reporting, and performance tracking.
Qualifications:
· Proven experience as a ServiceNow Developer/Administrator, with expertise in ITSM modules.
· Strong knowledge of ServiceNow platform configuration and customization.
· Hands-on experience in developing workflows, business rules, client/server scripts, and integrations.
· Strong analytical and problem-solving skills, with experience in data analysis and reporting.
· Ability to work collaboratively with cross-functional IT teams and stakeholders.
· Excellent written and verbal communication skills.
Nice to Have
· ServiceNow certifications (CSA, CIS-ITSM, CAD, etc.).
· Experience in ITIL processes and frameworks.
· Familiarity with ServiceNow integrations and performance analytics
If you have the skills and experience, send your CV's to
Job Type: Full-time
Pay: Php50, Php150,000.00 per month
Benefits:
- Flexible schedule
- Work from home
Work Location: Remote
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