ServiceNow Developer or Administrators-Remote

4 days ago

Work from Home, Philippines ZeroDayGroup Full time ₱600,000 - ₱1,800,000 per year

URGENT ServiceNow Developer or Admin

We are urgently looking for ServiceNow Developer or Administrators-Remote Makati Philippines

Responsibilities:

· Support, configure, and administer the ServiceNow platform, with a strong focus on ITSM modules (Incident, Problem, Change, Request, Knowledge Management).

· Design, develop, and enhance ITSM processes to improve service delivery and efficiency.

· Configure and customize ServiceNow, including workflows, business rules, scripts, UI policies, client scripts, notifications, and data policies.

· Track, analyze, and report on KPIs and performance metrics related to IT service management.

· Interpret complex data sets, identify patterns/trends, and recommend actionable improvements.

· Collaborate with IT teams and business stakeholders to ensure alignment with service delivery objectives and performance targets.

· Maintain up-to-date documentation for ITSM processes, configurations, reporting, and performance tracking.

Qualifications:

· Proven experience as a ServiceNow Developer/Administrator, with expertise in ITSM modules.

· Strong knowledge of ServiceNow platform configuration and customization.

· Hands-on experience in developing workflows, business rules, client/server scripts, and integrations.

· Strong analytical and problem-solving skills, with experience in data analysis and reporting.

· Ability to work collaboratively with cross-functional IT teams and stakeholders.

· Excellent written and verbal communication skills.

Nice to Have

· ServiceNow certifications (CSA, CIS-ITSM, CAD, etc.).

· Experience in ITIL processes and frameworks.

· Familiarity with ServiceNow integrations and performance analytics

If you have the skills and experience, send your CV's to

Job Type: Full-time

Pay: Php50, Php150,000.00 per month

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote

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