Laguna - Back Office Financial Support Representative (Open)

5 days ago

Biñan, Calabarzon, Philippines Ubiquity Full time

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As a Back Office Financial Support Representative at our Eastwood site, you'll embody this mantra every day by investigating, analyzing, and resolving disputes with expertise, empathy, and determination.

What You'll Do

Head: Apply your analytical skills and industry knowledge to resolve disputes.

  • Investigate and research credit card disputes.
  • Monitor transactions for fraud and compliance risks.
  • Work with merchants and internal teams to gather information and close cases.
  • Ensure all disputes are resolved within SLAs and regulatory requirements.

Heart: Put customers at the center of everything you do.

  • Show empathy by protecting customers from fraudulent or erroneous charges.
  • Deliver fair, accurate, and timely resolutions.
  • Uphold Ubiquity's people-first values in every case you handle.

Hustle: Bring drive and commitment to every task.

  • Stay focused on compliance while delivering results quickly.
  • Adapt to shifting schedules and new processes with a solutions mindset.
  • Collaborate with your team to continuously improve and share best practices.

What We're Looking For:

  • High School diploma or equivalent
  • At least 6 months of BPO experience in Financial accounts
  • Strong analytical and investigative skills
  • Good written and verbal English communication skills
  • Detail-oriented, customer-focused, and professional
  • Amenable to shifting schedules (Day, Mid, Night)
  • Knowledge of debit/credit card industry and disputes is a plus

Why Join Us?

  • Head: Access to career development programs that help you grow professionally and personally.
  • Heart: Be part of a people-first culture that values your contributions and supports your aspirations.
  • Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.

At Ubiquity, we're more than a workplace—we're a community that's invested in your success. If you're ready to make an impact and grow with us.

Apply today and start your journey with Ubiquity

iV3zgTl1pR

  • Laguna - Back Office Financial Support Representative (Open)

    3 days ago

    Biñan, Calabarzon, Philippines Ubiquity Global Services, Inc. Full time ₱250,000 - ₱500,000 per year

    At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As a Back Office Financial Support Representative at our Eastwood site, you'll embody this mantra every day by investigating, analyzing, and resolving disputes with expertise, empathy, and determination. What...

  • Laguna - Back Office Financial Support Representative (Open)

    5 days ago

    Biñan, Calabarzon, Philippines Ubiquity Global Services, Inc. Full time

    At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As a Back Office Financial Support Representative at our Eastwood site, you'll embody this mantra every day by investigating, analyzing, and resolving disputes with expertise, empathy, and determination. What...

  • Back Office Financial Support Representative

    5 days ago

    Biñan, Calabarzon, Philippines Ubiquity Full time

    Back Office Support (Financial)Southwoods, Binan, PhilippinesAt Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As a Customer Service Representative, you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to...

  • Maintenance Officer

    1 week ago

    Biñan, Calabarzon, Philippines Hyundai Laguna Inc. Full time ₱300,000 - ₱450,000 per year

    About the role As a Maintenance Officer at Hyundai Laguna Inc.', you will play a crucial role in ensuring the smooth and efficient operation of our facilities. This full-time position is based in Binan City Laguna and will see you responsible for a wide range of maintenance and handyperson duties to support the overall objectives of our organisation.What...

  • Accountant

    7 days ago

    Biñan, Calabarzon, Philippines Hyundai Laguna Inc. Full time ₱300,000 - ₱600,000 per year

    About the role We are seeking an experienced Accountant to join our team at Hyundai Laguna Inc. This is a full-time position based in Binan City, Laguna. As an Accountant, you will play a crucial role in our financial accounting and reporting processes, supporting the overall financial management of the company.What you'll be doingPrepare and maintain...

  • Facilities and Maintenance Officer

    7 days ago

    Biñan, Calabarzon, Philippines Hyundai Laguna Inc. Full time ₱400,000 - ₱800,000 per year

    About the role As the Facilities and Maintenance Officer at Hyundai Laguna Inc., you will play a vital role in ensuring the smooth running and upkeep of our manufacturing facility in Binan City Laguna. This full-time position will see you responsible for overseeing all maintenance and repair activities across the site, helping to maintain a safe, functional...

  • Safety and Security Officer

    7 days ago

    Biñan, Calabarzon, Philippines Hyundai Laguna Inc. Full time ₱300,000 - ₱600,000 per year

    About the role Hyundai Laguna Inc. is seeking a dedicated and experienced Safety and Security Officer to join our team in Binan City, Laguna. As a full-time employee, you will play a crucial role in maintaining the safety and security of our premises and personnel. Your primary focus will be ensuring the implementation of effective security measures and...

  • Audit Staff

    7 days ago

    Biñan, Calabarzon, Philippines Hyundai Laguna Inc. Full time ₱300,000 - ₱600,000 per year

    About the role Hyundai Laguna Inc. is seeking a dedicated and ambitious Audit Staff to join our growing team in Binan City, Laguna. In this full-time position, you will play a crucial role in conducting external audits and providing valuable insights to our clients. Your attention to detail and strong analytical skills will be essential as you assist with...

  • Technical Assistant for Laguna Project

    1 week ago

    Biñan, Calabarzon, Philippines Bureau Veritas Full time ₱400,000 - ₱1,200,000 per year

    Our people are ambitious and humble, believing in what they do and convinced that our purpose is shaping a world of trust. With responsibility and openness, they daily serve our clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark in shaping society. > We believe...

  • Safety Officer

    5 days ago

    Biñan, Calabarzon, Philippines Laguna Metts Corporation Full time ₱80,000 - ₱150,000 per year

    Are you driven by a passion for workplace safety and environmental excellence? Laguna Metts Corporation is on the lookout for a dedicated and experienced Safety Officer ready to lead safety initiatives and raise the bar across our operations.What You'll Be DoingAs our Safety Officer, you'll be the key player in ensuring we meet all environmental, health, and...