Laguna - Customer Service Representative (Open)

2 days ago

Biñan, Calabarzon, Philippines Ubiquity Full time ₱250,000 - ₱500,000 per year

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As a Customer Service Representative, you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

What You'll Do:

  • Head: Use your expertise to provide accurate, efficient, and personalized solutions to our customers.
  • Handle customer inquiries via phone, email, or chat with professionalism and accuracy.
  • Troubleshoot issues and provide effective resolutions by leveraging company knowledge and tools.
  • Continuously learn about our products, services, and processes to enhance the customer experience.
  • Heart: Build meaningful connections with every interaction.
  • Show genuine care and empathy in addressing customer needs and concerns.
  • Foster a positive experience by being a brand ambassador for Ubiquity's people-centric culture.
  • Uphold our commitment to diversity, inclusion, and respect in all communications.
  • Hustle: Demonstrate resilience and a drive to deliver excellence.
  • Meet or exceed key performance metrics, such as response time, resolution rate, and customer satisfaction scores.
  • Adapt to challenges with a proactive mindset and a solutions-oriented approach.
  • Work collaboratively with team members to improve processes and achieve shared goals.

What We're Looking For:

  • Exceptional communication skills—both verbal and written.
  • A knack for problem-solving and thinking on your feet.
  • Ability to work under pressure while maintaining a positive and professional demeanor.
  • A high level of adaptability to embrace new tools, technologies, and procedures.
  • Prior customer service experience is a plus but not required—we'll provide the training you need to succeed

Why Join Us?

  • Head: Access to career development programs that help you grow professionally and personally.
  • Heart: Be part of a people-first culture that values your contributions and supports your aspirations.
  • Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.

At Ubiquity, we're more than a workplace—we're a community that's invested in your success. If you're ready to make an impact and grow with us, apply now and experience how we bring Head, Heart, and Hustle to life every day.

Apply today and start your journey with Ubiquity

btJnxsEQgh

  • Warranty Processor

    4 days ago

    Biñan, Calabarzon, Philippines Hyundai Laguna Inc. Full time ₱900,000 - ₱1,200,000 per year

    About the role Hyundai Laguna Inc. is seeking a skilled Warranty Processor to join our team in Binan City Laguna. This full-time position plays a crucial role in ensuring the efficient processing and management of vehicle warranty claims, contributing to the overall customer satisfaction and success of our automotive dealership.What you'll be doingReview...

  • Electrician

    2 weeks ago

    Biñan, Calabarzon, Philippines Hyundai Laguna Inc. Full time ₱104,000 - ₱130,878 per year

    About the role Hyundai Laguna Inc. is seeking a skilled and experienced Electrician to join our team in Binan City Laguna. This is a full-time position responsible for maintaining and repairing the electrical systems in our facilities. As an Electrician, you will play a crucial role in ensuring the safe and efficient operation of our business.What you'll be...

  • 2nd Hand In-charge

    2 weeks ago

    Biñan, Calabarzon, Philippines Hyundai Laguna Inc. Full time $70,000 - $120,000 per year

    About the role Join the dynamic logistics team at Hyundai Laguna Inc. as our new 2nd Hand In-charge. In this full-time position based in Binan City Laguna, you will play a crucial role in managing our pre-owned vehicle inventory and ensuring customer satisfaction. With your expertise in the rail and maritime transport industry, you will be responsible for...

  • Marketing Officer

    2 weeks ago

    Biñan, Calabarzon, Philippines Hyundai Laguna Inc. Full time ₱900,000 - ₱1,200,000 per year

    About the role Hyundai Laguna Inc. is seeking a talented Marketing Officer to join our dynamic team in Binan City, Laguna. As a Marketing Officer, you will play a crucial role in driving the company's marketing communications strategies and initiatives. This full-time position offers the opportunity to contribute to the growth and success of our...

  • Sales and Admin Staff

    2 weeks ago

    Biñan, Calabarzon, Philippines Hyundai Laguna Inc. Full time ₱400,000 - ₱600,000 per year

    About the role Seeking a motivated and detail-oriented Sales and Admin Staff (2nd Hand Unit in-charge) to join our team in Binan City, Laguna. This is a full-time position, where you will play a crucial role in managing our second-hand vehicle inventory and providing administrative support to our sales operations.What you'll be doingCoordinate the...

  • Maintenance Officer

    4 hours ago

    Biñan, Calabarzon, Philippines Hyundai Laguna Inc. Full time ₱300,000 - ₱450,000 per year

    About the role As a Maintenance Officer at Hyundai Laguna Inc.', you will play a crucial role in ensuring the smooth and efficient operation of our facilities. This full-time position is based in Binan City Laguna and will see you responsible for a wide range of maintenance and handyperson duties to support the overall objectives of our organisation.What...

  • Accountant

    2 weeks ago

    Biñan, Calabarzon, Philippines Hyundai Laguna Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    About the role Hyundai Laguna Inc. is seeking an experienced Accountant to join our team in Binan City, Laguna. As an Accountant, you will be responsible for maintaining accurate financial records, preparing financial statements, and supporting the overall financial management of the company. This is a full-time position, offering the opportunity to work in...

  • Audit Head

    2 weeks ago

    Biñan, Calabarzon, Philippines Hyundai Laguna Inc. Full time ₱2,000,000 - ₱2,500,000 per year

    About the role As the Audit Head at Hyundai Laguna Inc.', you will play a pivotal role in overseeing the company's internal audit processes. In this full-time position based in Binan City Laguna, you will be responsible for ensuring the integrity and effectiveness of the company's financial and operational controls.What you'll be doingDevelop and execute...

  • HR Manager

    6 days ago

    Biñan, Calabarzon, Philippines Hyundai Laguna Inc. Full time ₱1,500,000 - ₱2,500,000 per year

    About the role We are seeking an experienced HR Manager to join our dynamic team at Hyundai Laguna Inc. in Binan City, Laguna. In this full-time position, you will be responsible for managing all aspects of human resources, from recruitment and onboarding to employee development and retention.What you'll be doingDevelop and implement HR strategies, policies...

  • Laguna - Prior Authorization Specialist (Healthcare) (Open)

    4 days ago

    Biñan, Calabarzon, Philippines Ubiquity Full time ₱250,000 - ₱500,000 per year

    At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As a Customer Service Representative, you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.What You'll Do:Head: Use your expertise to provide...