
Change Manager
8 hours ago
The role involves but not limited to:
- Support clients in their transformation journeys through the design and implementation of effective change management strategy and plan to maximize adoption/usage while identify and address/minimize resistance.
- Work with the Training Lead in the creation of training programs and materials, ensuring users are properly educated on the new system. Maintain clear and effective communication throughout the project regarding changes, benefits, and expectations.
- Work with client to develop appropriate communication and engagement plan to support change management strategy and integrate change management activities into the project plan.
- Assess change impact to conduct and track Change Impact Assessment.
- Create communication materials through various format and support the development and delivery of presentations.
- Conduct change surveys and perform result analytics to diagnose survey responses and suggest respective interventions.
- Work with client to develop appropriate training approach and plan to ensure the effectiveness of training delivery.
The ideal candidate should:
- Minimum 10+ years of experience and delivered at least 2-3 full end-to-end project implementation cycle (e-Procurement implementations - Ivalua, Ariba, Coupa, Zycus preferred).
- Strong background in applying change management methodologies, with the ability to lead and manage large-scale change initiatives effectively.
- Demonstrate a strong understanding of data analytics and statistical modelling.
- Possess a bachelor's degree or professional qualification in Marketing, Mass Communications, English Literature, Business, or a related field is preferred.
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