HR Operations Manager

2 days ago

Taguig, National Capital Region, Philippines CITADEL Full time ₱2,000,000 - ₱2,500,000 per year

The HR Operations Manager develops and implements new or changed HR policies and maintains companys HR systems. The ultimate goal is ensuring the Companys HR front-end and back-end operations run smoothly, deliver excellent results and remain cost-effective.

  • Manage the operations scope of HR services delivered for the respective entity or business, inclusive of internal teams and external HR service providers
  • Ensure alignment of delivery to strategic objectives of HR and business
  • Leads the Human Development practices and objectives that provide an employee-oriented, high performance culture emphasizing empowerment, quality, productivity, and ongoing development
  • Supports the HR Payroll and Hire to Retire teams which are responsible for providing frontend HR services to business operations
  • Involved in helping business functions needs in areas such as recruiting, training, onboarding, employee data management, compensation
  • Setting of objectives, goals, and metrics and KPIs for monitoring effective performance and process delivery
  • Overall in charge of HR Service delivery for client, provide end-to-end HR outsource support for the following offerings: Resourcing, Payroll, HR Contact Centre, Global Mobility, HR Services, HRIS and Learning & Development and Design and Development
  • Leads and implements process improvement initiatives and transition/migration projects

MINIMUM RELEVANT EXPERIENCE

  • Minimum of 10 years of Human Resources experience across multiple facets, with at least 5 years in shared services operations
  • Implemented program that scale across OpCos and geographies
  • Implemented HR transition and/or transformation initiatives with extensive project management experience
  • Extensive stakeholder management experience
  • Develop initiatives aligned with business goals and budget
  • Identify operation issues, recommends and implements strategies to resolve problems
  • Convey strategic vision in a way that energizes other team members and partners
  • In-depth knowledge of HR Technologies, including but not limited to HR Information Systems, Recruitment, Payroll, Learning Management System, etc. Knowledgeable in SAP SuccessFactors preferred
  • Experienced in leading initiatives company-wide or across business units (i.e. HR Policies, HR Portal, and process and data migration, etc.)
  • Develop initiatives aligned with business goals and budget
  • Identify operation issues, recommends and implements strategies to resolve problems
  • Convey strategic vision in a way that energizes other team members and partners
  • In-depth knowledge of HR Technologies, including but not limited to HR Information Systems, Recruitment, Payroll, Learning Management System, etc. Knowledgeable in SAP SuccessFactors preferred
  • Experienced in leading initiatives company-wide or across business units (i.e. HR Policies, HR Portal, and process and data migration, etc.)

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