Part-Time Virtual Assistant
7 days ago
How to Apply:
Copy and Paste the Link below in the browser to generate the application form:
Rate: $5/hr and earn up to PHP 25,000 +/month
Schedule: Monday - Friday: 4:00 pm - 8:00 pm EST
Part-Time Virtual Assistant - Lead Management & Customer Follow-Up (Work From Home)
Job Description
We generate new leads daily from multiple sources (Google LSA, Angi, Thumbtack, Yelp, and internal reports). To maximize conversion, we are seeking a detail-oriented and proactive Virtual Assistant to manage lead entry, follow-up, and scheduling of jobs/estimates.
Qualifications:
- Excellent English communication skills (phone, text, and email).
- Customer service or appointment setting experience.
- Comfortable making outbound calls and leaving voicemails.
- Proficient with Google Sheets/Excel; CRM experience is a plus.
- Organized, persistent, and reliable with attention to detail.
Responsibilities:
1. Lead Entry & Organization
- Enter all new leads into Google Sheets daily from:
- Daily reports (sent by William)
- Angi, Thumbtack, Yelp, and other paid platforms
- Record the following for each lead:- Full Name- Phone Number- Referral Source- Job Status (estimate, scheduled, completed, etc.)
- Maintain clean, accurate, and consistent records.
2. Lead Follow-Up & Nurturing
- Call each new lead daily using a provided script.
- Leave a voicemail if there is no answer.
- Send a follow-up text message and email daily until the lead responds.
- Continue contact attempts until:- Lead says yes (schedule estimate/job),- Lead says no, or- Lead provides a specific date/time to follow up again.- Update lead status after each attempt in Google Sheets/CRM.
3. Scheduling
- Attempt to schedule estimates/jobs directly during calls.
- Confirm scheduled appointments in the system and notify the in-house team.
4. Reporting
- Provide a weekly report summarizing:
- Number of new leads entered by source
- Number of follow-up calls/texts/emails sent
- Number of appointments successfully scheduled
- Leads marked as "no" or "follow-up later"
Job Type: Part-time
Pay: Php294.72 per hour
Expected hours: 20 per week
Benefits:
- Work from home
Work Location: Remote
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