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Transformation & Communication Management Specialist

2 weeks ago

Pulong Santa Cruz, Calabarzon, Philippines Ivoclar Full time $104,000 - $130,878 per year

The
Transformation & Communication Management Specialist
plays a critical role in enabling global HR transformation through communications, process innovation, and organizational development support.

Key Responsibilities:

  • Design and deliver high-impact communication materials (presentations, articles, slide decks) tailored to global audiences and transformation initiatives.
  • Coordinate and document global HR trainings, workshops, and meetings to ensure alignment across the organization.
  • Create and manage HR-related content across internal platforms, ensuring clarity, consistency, and relevance.
  • Design, deploy, and analyze HR-related surveys to capture employee insights and inform strategic decisions.
  • Collaborate with HR practitioners and support change management efforts.
  • Oversee the technical setup and content management of Infopoint and other related internal platforms.
  • Monitor and evaluate key transformation KPIs on a regular basis to assess progress, and support decision-making and continuous improvement.

Qualifications:

  • Bachelor's degree in communications, Psychology, Business Management, or HR
  • 5–7 years' experience in Human Resources, Corporate Communications, Change Management, Transformation, or Organizational Development in a services organization
  • Proficient in MS Office; basic knowledge of collaboration tools (e.g., Teams, SharePoint)
  • Strong English communication skills (written and verbal)
  • Flexible to work shifts (APAC, EMEA, or NA)
  • Open to administrative tasks within scope
  • For BPO/outsourcing backgrounds: minimum average tenure of 3 years per role/company
  • Experience in HR, organizational development, or change management within a global or shared services environment.
  • Strong communication and storytelling skills, with the ability to translate ideas into clear, engaging content.
  • Analytical mindset with proficiency in survey tools and data visualization
  • Able to understand business needs and identify trends through data tracking and reporting.
  • Collaborative, flexible, and solutions-oriented with a proactive mindset.