Credit and Collection Specialist

4 days ago

Pulong Santa Cruz, Calabarzon, Philippines Auto ZoomZoom Inc. Full time ₱400,000 - ₱600,000 per year

Job Summary:

The Credit and Collection Specialist is responsible for evaluating credit applications, managing customer accounts, and ensuring timely collection of receivables. This role plays a vital part in maintaining healthy cash flow and reducing financial risk by implementing effective credit control and collection strategies.

Key Responsibilities:

  • Review and assess credit applications and recommend credit limits based on company policies and risk assessments.
  • Monitor customer accounts for outstanding balances and ensure timely collection of payments.
  • Initiate collection efforts through calls, emails, letters, and other appropriate channels.
  • Communicate with clients to resolve billing issues, disputes, or payment delays in a professional manner.
  • Maintain accurate records of all communications and transactions with customers.
  • Coordinate with the sales and billing teams to reconcile accounts and correct discrepancies.
  • Prepare regular aging reports, collection performance summaries, and delinquency reports for management.
  • Recommend accounts for legal collection, escalation, or write-off as needed.
  • Ensure compliance with internal credit policies and relevant financial regulations.
  • Provide support during audits and assist in credit policy improvements.

Qualifications:

  • Bachelor's degree in Accounting, Finance, Business Administration, or any related field.
  • At least 2 years of relevant experience in credit analysis or collections.
  • Strong negotiation and communication skills.
  • Knowledge of credit laws and debt collection practices.
  • Proficiency in MS Office applications and accounting/ERP systems.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and meet collection targets.

Job Types: Full-time, Permanent

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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