
Credit and Collection Specialist
4 days ago
Job Summary:
The Credit and Collection Specialist is responsible for evaluating credit applications, managing customer accounts, and ensuring timely collection of receivables. This role plays a vital part in maintaining healthy cash flow and reducing financial risk by implementing effective credit control and collection strategies.
Key Responsibilities:
- Review and assess credit applications and recommend credit limits based on company policies and risk assessments.
- Monitor customer accounts for outstanding balances and ensure timely collection of payments.
- Initiate collection efforts through calls, emails, letters, and other appropriate channels.
- Communicate with clients to resolve billing issues, disputes, or payment delays in a professional manner.
- Maintain accurate records of all communications and transactions with customers.
- Coordinate with the sales and billing teams to reconcile accounts and correct discrepancies.
- Prepare regular aging reports, collection performance summaries, and delinquency reports for management.
- Recommend accounts for legal collection, escalation, or write-off as needed.
- Ensure compliance with internal credit policies and relevant financial regulations.
- Provide support during audits and assist in credit policy improvements.
Qualifications:
- Bachelor's degree in Accounting, Finance, Business Administration, or any related field.
- At least 2 years of relevant experience in credit analysis or collections.
- Strong negotiation and communication skills.
- Knowledge of credit laws and debt collection practices.
- Proficiency in MS Office applications and accounting/ERP systems.
- Strong organizational skills and attention to detail.
- Ability to work independently and meet collection targets.
Job Types: Full-time, Permanent
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person
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