Call Center Agent

4 days ago

Taytay, Calabarzon, Philippines A SYSTEM INTERNATIONAL CORPORATION Full time ₱40,000 - ₱60,000 per year

About the role

We are seeking a dedicated and skilled Call Center Agent to join our dynamic team at A SYSTEM INTERNATIONAL CORPORATION'. In this full-time position, you will be responsible for providing exceptional customer service and support to our valued clients. The role is based in Taytay Rizal, offering a competitive salary and a generous signing bonus of 15,000 for those willing to start immediately.

What you'll be doing

  • Answering inbound customer calls and responding to inquiries in a professional and courteous manner
  • Resolving customer issues and concerns efficiently and effectively
  • Maintaining detailed records of all customer interactions and transactions
  • Providing product and service information to customers
  • Identifying and escalating complex or sensitive issues to the appropriate team members
  • Adhering to all company policies, procedures, and quality standards

What we're looking for

  • Strong customer service and communication skills, with the ability to listen actively and respond effectively
  • Excellent problem-solving and critical-thinking skills to handle a variety of customer inquiries and concerns
  • Proficiency in using computer systems and software applications
  • Ability to work in a fast-paced, dynamic environment and adapt quickly to change
  • Commitment to providing a high level of customer satisfaction
  • Previous experience in a call center or customer service role is preferred

What we offer

  • Competitive salary and a generous signing bonus of 15,000 for those willing to start immediately
  • Comprehensive benefits package, including health insurance and retirement plan
  • Opportunities for career development and ongoing training
  • Supportive and collaborative work environment
  • Work-life balance initiatives, such as flexible scheduling and paid time off

About us

A SYSTEM INTERNATIONAL CORPORATION' is a leading provider of customer service solutions, serving a diverse range of industries. Our mission is to deliver exceptional service and support that exceeds our clients' expectations. With a strong focus on innovation and technology, we are committed to creating a positive and engaging work environment for our employees. Join our team and be a part of our success story.

Apply now to become a Call Center Agent at A SYSTEM INTERNATIONAL CORPORATION'

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