Senior HR Development Manager

VISEO Asia is looking for
Senior HR Development Manager
who will be incharge of Organisational Development and Employee Relations.

RESPONSIBILITIES

HR Development / Organisational Development

• Career management and manager support
• Provide coaching to managers on performance management, feedback delivery, and team dynamics
• Design and implement technical and soft skills training programs tailored to IT roles
• Partner with team leads to identify skill gaps and create personalized development plans
• Support career pathing, mentorship programs, and internal mobility strategies
• Evaluate training effectiveness using performance metrics and employee feedback
• Promote continuous learning through certifications, workshops, and knowledge-sharing sessions

HR Legal

• Handbook, working contract template and legal document updates
• HR legal training updates and animation
• Intranet updates on HR and legal processes if/when required
• Manage relationship with Legal advisor

Employee Relations

• Serve as a trusted advisor for employee concerns, conflict resolution, and workplace issues
• Coordinate with manager on employee's concern – such as underperformance, misconduct, misbehavior
• Support set up of PIP and monitors the follow up and given feedback
• Facilitate on serving notice of PIP (Performance Improvement Plan), termination
• Recording, tracking, and documenting all ER cases and related information will be a key responsibility
• Ensure adherence to labor laws, company policies, and ethical standards
• Leading a policy review
• Contributing to the overall people agenda, stay updated on ER law and best practices, and disseminate relevant information to the business.
• Conduct investigations into employee complaints and recommend fair, compliant outcomes
• Analyze engagement data and trends to recommend culture-enhancing initiatives
• Coordinate with legal counsel on legal issues

People Management

• •Resolving challenges and conflicts between co-workers
• •Deploy retention programs – review of employee benefits, facilitates corporate social responsibilities, team building
• •Support the deploy of our mentorship program

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Employee Relation and Litigation

• Coordinate with manager on employee's concern – such as underperformance, misconduct, misbehavior
• Support Set up of PIP and monitor the follow up and given feedback .
• Facilitate on serving notice of PIP (Performance Improvement Plan), termination
• Coordinate with legal counsel on legal issues

Support annual increment campaign

• Update and control the data in VISEO HR management system (SuccessFactors/ SAP)
• Preparation increment letters/promotion letters

Communication

• Participation to the HR/Internal communication (newsletter, company events,..)
• Filling and other HR related administrative works

Reporting

• Weekly meeting with HR Director and Head of COE
• Monthly meeting with the DBU to receive feedback and give updates – facilitate the collaboration and quality of service
• Supervise, train, coach the Surabaya HR Executive

PROFILE

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 5-7 years of progressive HR experience, with a focus on Employee Relations, Learning & Development, and Organizational Development.
• Experience in a technology or IT-focused company is highly preferred.
• Proven experience coaching and advising managers on performance management, team dynamics, and conflict resolution.
• Hands-on experience with an HRIS (Human Resources Information System); proficiency with SuccessFactors or SAP is a significant advantage.
• Deep expertise in employee relations, including conducting investigations, managing disciplinary processes, and resolving complex workplace issues. Comprehensive knowledge of labour laws and regulations is essential
• Strong understanding of performance management principles, including the ability to facilitate Performance Improvement Plans (PIPs) and provide constructive feedback. Experience in designing career pathing frameworks and mentorship programs
• Skillful in identifying training needs, designing effective learning solutions, and evaluating program effectiveness using key metrics
• Experience supporting annual HR cycles such as salary reviews and promotions. High attention to detail for managing HR data, legal documentation, and employee records
• Experience in supervising, mentoring, or coaching junior HR staff
• Excellent verbal and written communication skills, with the ability to serve as a trusted and confidential advisor to employees and management
• Exceptional ability to build rapport, de-escalate conflicts, and navigate sensitive situations with empathy and professionalism
• Strong analytical skills to diagnose complex employee issues and recommend fair, compliant, and practical solutions
• Unquestionable integrity and ability to handle highly sensitive and confidential information with discretion
• The ability to work in a fast-paced environment, manage multiple priorities, and adapt to evolving business needs
• French Language is good to have
• Familiar with Microsoft office applications like Outlook, Office
• Cheerful personality with good interpersonal skills and versatile