AR Team Lead

Key Responsibilities

1. Leadership & Team Management

• Lead, mentor, and develop a high-performing team of AR and Income Audit analysts.
• Manage task allocation, workflow, and team performance to meet and exceed service level agreements (SLAs).
• Serve as the primary point of escalation for resolving complex billing, collection, and audit discrepancies.
• Foster a collaborative, accountable, and continuous improvement culture within the team.

2. Income Audit Management

• Oversee the daily verification and reconciliation of revenue from all streams (e.g., front office, F&B, retail) against system reports (POS), bank deposits, and general ledger entries.
• Lead the investigation and resolution of discrepancies, including voids, refunds, and payment variances, ensuring strict adherence to internal control policies.
• Guarantee all revenue recognition practices comply with company policies, accounting standards (IFRS/GAAP), and audit requirements.
• Prepare and distribute accurate daily, weekly, and monthly revenue summary reports to management.

3. Accounts Receivable Management

• Supervise the end-to-end order-to-cash process, including billing, collections, cash application, and account reconciliation.
• Proactively monitor the AR aging report and lead collection efforts to minimize overdue accounts and improve cash flow.
• Resolve customer billing disputes efficiently by collaborating with operations, sales, and customer service teams.
• Ensure the accuracy of journal entries, accruals, and account reconciliations to support the month-end and year-end close processes.

4. Compliance & Reporting

• Ensure all processes adhere to relevant accounting standards (IFRS/GAAP), company policies, and statutory requirements.
• Maintain audit-ready documentation and lead the preparation of schedules for internal and external audits.
• Ensure the timely and accurate delivery of all management reports for revenue and receivables.

5. Process Improvement & Systems

• Identify, initiate, and implement process improvements to enhance the efficiency, accuracy, and scalability of AR and IA workflows.
• Leverage technology and automation tools (e.g., ERP systems, Power BI, Excel macros, RPA) to streamline reporting and reduce manual intervention.
• Collaborate with IT and finance systems teams on system upgrades, enhancements, and implementations.

Qualifications & Experience

• Bachelor's degree in Accountancy, Finance, or a related field.
• Minimum of 5-7 years of progressive experience in finance, with at least 2 years in a supervisory or team lead capacity.
• Proven expertise in accounts receivable and income audit, preferably within the hospitality, retail, or a shared services environment.
• High proficiency in major ERP systems (e.g., SAP, Oracle) and Point-of-Sale (POS) systems (e.g., Opera, Micros).
• Advanced skills in Microsoft Excel (PivotTables, VLOOKUPs, Macros) are essential.
• Strong understanding of international tax regulations (e.g., VAT, Withholding Tax) affecting revenue.

Key Competencies

• Exceptional leadership and people management skills.
• Superior analytical and problem-solving abilities with a keen attention to detail.
• Excellent verbal and written communication skills.
• High integrity and a strong understanding of internal controls and audit compliance.
• Proactive, results-oriented, and capable of driving process improvements.

Job Type: Full-time

Pay: Php70, Php80,000.00 per month

Benefits:

• Company events
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Work from home

Application Question(s):

• Industries you have worked with (ex. Shared services, hospitality, etc.)
• Notice period:
• Salary Expectation (in range)
• Are you amenable to work in a Mid shift schedule?

Education:

• Bachelor's (Required)

Experience:

• people management: 5 years (Required)
• Accounts receivable / otc: 5 years (Required)

Work Location: Remote