CSR AGENTFLIGHT RESERVATIONS

4 days ago

Cebu City, Central Visayas, Philippines AUXILIA INC Full time ₱250,000 - ₱500,000 per year

About the role

Exciting opportunity for a CSR Agent* Flight Reservations (UAL)* at AUXILIA INC', a vibrant and growing customer service-focused company based in Cebu Central Visayas. In this full-time position, you will be responsible for handling flight reservations and providing outstanding customer service to clients.

What you'll be doing

  1. Respond to incoming customer inquiries and requests related to flight reservations and bookings
  2. Provide accurate and timely information to customers about flight schedules, availability, and pricing
  3. Complete flight reservations, modifications, and cancellations in a professional and efficient manner
  4. Troubleshoot and resolve any customer issues or concerns related to their travel plans
  5. Maintain detailed records of all customer interactions and transactions
  6. Continually strive to enhance the customer experience and identify opportunities for improvement

What we're looking for

  1. Strong customer service orientation with the ability to provide a high level of support to clients
  2. Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds
  3. Proficient in using computer systems and reservation platforms
  4. Adaptable and able to work in a fast-paced, dynamic environment
  5. Passion for the travel industry and a willingness to learn and grow
  6. Openness to learning and developing skills as a newbie in the field (training provided)

What we offer

At AUXILIA INC', we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits include:

  1. Competitive salary and performance-based bonuses
  2. Comprehensive health insurance and wellness programs
  3. Opportunities for career development and advancement
  4. Flexible work arrangements and a focus on work-life balance
  5. Collaborative and inclusive company culture

About us

AUXILIA INC' is a leading provider of customer service solutions, with a strong focus on delivering exceptional experiences for our clients. Our mission is to empower our employees to thrive and to create lasting value for the businesses and customers we serve. Join our team and be a part of our exciting journey

Apply now for this exciting opportunity as a CSR Agent* Flight Reservations (UAL)* at AUXILIA INC'.

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