CSR - International Airlines Reservations
2 weeks ago
Position: Customer Service Representative Airline Account
Location: IT Park Tower Cebu | Pure ONSITE
Job Responsibilities:
It involves assisting customers with booking flights, modifying existing reservations, and handling related inquiries via phone, email, or in-person. Key responsibilities include providing fare information, processing payments, resolving issues like cancellations or overbookings, and documenting interactions accurately. Strong communication skills, problem-solving abilities, and proficiency with specialized reservation systems are essential for success in this role.
Qualifications:
- College graduate with or without call center experience.
- For Senior High School graduate OR Undergrad Completed 2 years / 4 semesters, minimum of 6 months BPO Experience is a must
- Excellent English Communication Skills.
- With or without Work Experience (with Excellent Communication Skills).
- Willing to work on shifting schedules and holidays
- Willing to work ASAP
- Willing to work onsite in Cebu City
Rewards and Incentives
- 20% Night Differential
- 2,000 NTA
- HMO on Day 1
- Account Incentives
- Career Growth
- Paid Training
- Account allowance will be discussed during the offer process.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php20, Php22,000.00 per month
Benefits:
- Health insurance
- Paid training
Work Location: In person
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