customer service
3 hours ago
Great Passion. Great vision. Great People. Be an iOPEXian today
We are looking for awesome professionals who wants to join our # team
No experience required:
- Customer Service Healthcare (Local Tagalog - Voice Account)
- Customer Service Healthcare (Local Tagalog - Non-voice Account)
- Customer Service Financial (Local Tagalog/Bisaya- Non-voice/Voice Account)
- Customer Service | Document Specialist (US 100% Non-Voice Account)
- Customer Service Associate (US Voice Account)
With at least 6 months - 1 year of BPO experience:
Technical Support - with 5k Signing Bonus*
Technical Support Specialist (Pre-dominantly Non-voice)
Technical Support System Specialist (Pre-dominantly Non-voice)
Customer Service - with 5k Signing Bonus*
- Customer Service Specialist II (US Voice Account)
- Customer Service Healthcare Specialist (US Voice Account)
- Customer Service Specialist (US Voice Account)
Sales:
- Retention and Renewals Specialist (US Voice Account-with 50k performance bonus)
Responsibilities
- Provide exceptional customer service support through various non-voice channels, such as email, chat, and web forms
- Respond to customer inquiries, complaints, and requests in a timely and efficient manner
- Assist customers with a wide range of healthcare-related tasks, including benefit verification, claims processing, and account management
- Maintain detailed records and documentation to support the customer service process
Qualifications:
- NO EXPERIENCE REQUIRED
- Preferably with at least 6 months of BPO experience
- Senior High School or High school old curriculum graduates with good communications are welcome to apply
- Should be willing to work onsite on a shifting in BGC, Taguig
Other info:
- Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
- Work set up: Onsite
- Schedule: Shifting
- Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer
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