Bilingual Virtual Assistant

2 hours ago

Work from Home, Philippines Aeros Online Support Hub Full time ₱15,000 - ₱30,000 per year

Key Responsibility:

  • Answering incoming calls and directing them appropriately
  • Scheduling installation and service call appointment
  • Conducting quality assurance (QA) follow-up calls with customers
  • Performing quarterly telephonic customer surveys
  • Maintaining and updating testing logs by contacting customers to remind them to test their service
  • Calling customers with appointment reminders

Qualifications:

  • Prior experience in an administrative, reception, or customer service role (1-2 years preferred)
  • Excellent phone and interpersonal communication skills
  • Bilingual preferred - English/Spanish
  • Strong attention to detail and organizational skills
  • Ability to multitask and manage time effectively
  • Comfortable using Microsoft Office (Word, Excel, Outlook)
  • Reliable and punctual with a positive, team-oriented attitude

Job Type: Full-time

Work Location: Remote

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